default theme on mobile devices

  • Resolved 10rous

    (@10rous)


    11 years, 4 months ago

    hi there
    i’ve just installed a new theme and I can’t get to work with mobiles devices
    it displays the default theme, it actually works on pcs
    i’ve cleared all caches and uninstalled wp super cache ans it still display the default theme on mibile
    can anyone help me with this?
    thanks a lot

Viewing 14 replies - 1 through 14 (of 14 total)

  • What theme are you using? Where did you download it from?

    Need more info to help diagnose that issue. What is the ‘new theme’ and how is it testing whether a mobile device is being used?

    Thread Starter 10rous

    (@10rous)

    hickory, it was purchased two or three weeks ago at my office

    You need to ask the theme author. Only themes available on www.ads-software.com are supported in these forums ??

    Thread Starter 10rous

    (@10rous)

    https://gesdi.com/responsivator/?site=inthemoodforfood.es
    here you can see it works well in term of responsive

    but it displays de default blue and white theme within mobiles, i’ve tested it with htc, sony and iphone

    I’m sorry but as you are using a commercial theme, you need to seek support from the theme’s developer/vendor. We do not support commercial products here.

    Are you using a self-hosted www.ads-software.com install or WordPress.com?

    I know on WordPress.com there is an option in the dashboard under Appearance –> Mobile to always use a mobile theme by default. This sounds like that type of issue.

    If you are using www.ads-software.com, maybe your theme has an option like that in it somewhere?

    Hope that helps.

    Ninja vanish!

    Thread Starter 10rous

    (@10rous)

    www.ads-software.com
    it actually has an option to turn on/off responisive but it on
    I’ll try and ask the themes developer but it was purchased by someone else

    default blue and white theme within mobiles, i’ve tested it with htc, sony and iphone

    That sounds like JetPack mobile – have you tried deactivating JetPack?

    Thread Starter 10rous

    (@10rous)

    I think you’re right, it must be jetpack
    I’ll dig down there and keep you posted, thanks

    Thread Starter 10rous

    (@10rous)

    thanks WPyogi
    it was jetpack, I turned it off and it displays the new them mobile too
    but I’d like to used some of the jet pack services so if I’m not wrong I do have turn off the mobile option for the default theme in wordpress.com as ImageOmega said
    isn’t it so?

    WordPress.COM is not relevant to a self-hosted site. You should be able to turn of the mobile module only in JP.

    If you’re using Jetpack, you’re on a www.ads-software.com self hosted site. Like WPYogi said you can just turn off the “Mobile Theme” option in Jetpack.

    From the WP Dashboard, goto “Jetpack” and the 6th row down you’ll see a box for “Mobile Theme”. Deactivate it.

    Also, what theme are you using?

    Thread Starter 10rous

    (@10rous)

    you’re right once again WPyogi!
    there’s an option on the jetpack settings page, turned off and everything worked out right
    thanks a lot
    solved

Viewing 14 replies - 1 through 14 (of 14 total)
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