Default Title

Hi Maria,

Another user, in the past, experienced something similar. See this topic:
https://www.ads-software.com/support/topic/showing-default-title-instead-of-the-product-name/

Unfortunately he never replied to our latest reply so we are unsure if his issue was sorted or not but I suspect you are experiencing the same.

Can you share with us your product feed URL so we can verify this?

Ae you perhaps using a 3th party plugin which is composing your product title’s or perhaps in some way effecting it? Changes are very big the issue at hand is related to this.

Hi,

Sure, here you have the feed: https://klimtechs.com/wp-content/uploads/woo-product-feed-pro/xml/j7KyerCsl1u3lB8RzAAVGl5tWYUtiRjv.xml

We’re not using a 3th part plugin to compose the product’s titles, just Woocommerce. The theme that we use is Porto, in case it’s useful for you.

Thank you for your help.

Hi,

Your issue is the same as with the other user. Your WooCommerce instance is returning “Default title” to our plugin.

When I check out the source code for this product for example:
https://klimtechs.com/shop/coolers/klim-ultimate/

<h2>Additional information</h2>

	<table class="woocommerce-product-attributes shop_attributes table table-striped">
					<tr class="woocommerce-product-attributes-item woocommerce-product-attributes-item--weight">
				<th class="woocommerce-product-attributes-item__label">Weight</th>
				<td class="woocommerce-product-attributes-item__value">1100 g</td>
			</tr>
					<tr class="woocommerce-product-attributes-item woocommerce-product-attributes-item--dimensions">
				<th class="woocommerce-product-attributes-item__label">Dimensions</th>
				<td class="woocommerce-product-attributes-item__value">42.5 &times; 31.5 &times; 4.3 cm</td>
			</tr>
					<tr class="woocommerce-product-attributes-item woocommerce-product-attributes-item--attribute_title">
				<th class="woocommerce-product-attributes-item__label">Title</th>
				<td class="woocommerce-product-attributes-item__value"><p>Default Title</p>
</td>
			</tr>
			</table>

As you can see the source code of that product also shows “Default Title”.

I suggest you check your product edit pages thoroughly and check if it says “Default title” somewhere.

Hi,

Finally, and thanks to you, I could find the problem. In case other users experience the same issue, the cause is the Product attributes. I would attach a screenshot, but this is the route:

Product →?(Scroll down) Attributes →?You’ll find a custom attribute named “Title” →?Delete it → Save

That fixed the issue. I didn’t create that attribute, I believe it was a template update because I have no explanation.

Thank you for your support. And Happy New Year!

Maria

Perfect, good to hear you managed to find the cause and thanks for sharing the solution with us and other users. Much appreciated!