Default WordPress search page not showing WC Products when not logged in

Hi @tomowow,

Do you have a caching plugin enabled? If so, you’ll want to purge all cache from it and then clear your browser’s cache.

If this doesn’t help, could you please share a copy of your site’s System Status so we can have a look at your setup?

You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

Thanks.

Thanks for your fast response Mirko!

Yes we use W3 total cache, with page cache. The problem only exists on the live site, so emptying the cache will affect the page speed highly. In the settings we see that URIs with query string variables are not cached, so don’t think emptying the cache will help. Or can this help in any other way indirectly? If so, we will empty the cache of course to try!

Below you will already find the system report:

### WordPress Environment ###

WordPress address (URL): https://gofluo.com
Site address (URL): https://gofluo.com
WC Version: 6.1.1
REST API Version: ? 6.1.1
WC Blocks Version: ? 6.5.2
Action Scheduler Version: ? 3.4.0
WC Admin Version: ? 3.0.3
Log Directory Writable: ?
WP Version: 5.9
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: ?

### Server Environment ###

Server Info: nginx/1.18.0
PHP Version: 7.4.16
PHP Post Max Size: 7 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.68.0
OpenSSL/1.1.1f

SUHOSIN Installed: –
MySQL Version: 8.0.24
Max Upload Size: 7 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.1.1
WC Database Prefix: wp_
Total Database Size: 1025.54MB
Database Data Size: 589.68MB
Database Index Size: 435.86MB
wp_woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 5.03MB + Index: 2.44MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 32.06MB + Index: 33.22MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 8.52MB + Index: 8.22MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 6.52MB + Index: 4.55MB + Engine InnoDB
wp_aelia_dismissed_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_aelia_exchange_rates_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 33.08MB + Index: 26.13MB + Engine InnoDB
wp_duplicator_pro_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_duplicator_pro_packages: Data: 1.02MB + Index: 0.02MB + Engine InnoDB
wp_fbv: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_fbv_attachment_folder: Data: 0.25MB + Index: 0.00MB + Engine InnoDB
wp_icl_content_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_icl_core_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_icl_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_icl_languages: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_icl_languages_translations: Data: 0.20MB + Index: 0.17MB + Engine InnoDB
wp_icl_locale_map: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icl_message_status: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_icl_mo_files_domains: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
wp_icl_node: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icl_reminders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icl_string_batches: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icl_string_packages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icl_string_pages: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_icl_string_positions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_icl_string_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_icl_string_translations: Data: 1.52MB + Index: 0.44MB + Engine InnoDB
wp_icl_string_urls: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_icl_strings: Data: 2.52MB + Index: 4.44MB + Engine InnoDB
wp_icl_translate: Data: 4.44MB + Index: 0.34MB + Engine InnoDB
wp_icl_translate_job: Data: 0.09MB + Index: 0.06MB + Engine InnoDB
wp_icl_translation_batches: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icl_translation_downloads: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icl_translation_status: Data: 7.36MB + Index: 0.22MB + Engine InnoDB
wp_icl_translations: Data: 1.52MB + Index: 1.39MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mollie_pending_payment: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 48.22MB + Index: 34.48MB + Engine InnoDB
wp_postmeta: Data: 372.91MB + Index: 281.67MB + Engine InnoDB
wp_posts: Data: 18.41MB + Index: 9.61MB + Engine InnoDB
wp_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.38MB + Index: 0.22MB + Engine InnoDB
wp_term_taxonomy: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_termmeta: Data: 1.52MB + Index: 3.02MB + Engine InnoDB
wp_terms: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 1.27MB + Index: 0.19MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 2.52MB + Index: 1.81MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 5.02MB + Index: 5.53MB + Engine InnoDB
wp_wc_order_stats: Data: 2.52MB + Index: 4.50MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 1.52MB + Index: 0.52MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.27MB + Index: 0.41MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfconfig: Data: 1.31MB + Index: 0.00MB + Engine InnoDB
wp_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wffilemods: Data: 7.52MB + Index: 0.00MB + Engine InnoDB
wp_wfhits: Data: 1.02MB + Index: 0.16MB + Engine InnoDB
wp_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfissues: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
wp_wfknownfilelist: Data: 3.52MB + Index: 0.00MB + Engine InnoDB
wp_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wflogins: Data: 0.45MB + Index: 0.17MB + Engine InnoDB
wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfstatus: Data: 0.13MB + Index: 0.13MB + Engine InnoDB
wp_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_gc_activity: Data: 0.09MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_gc_cards: Data: 0.05MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_gc_cardsmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wt_iew_action_history: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_wt_iew_cron: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wt_iew_ftp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yoast_indexable: Data: 11.34MB + Index: 9.41MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 1.23MB + Index: 0.89MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_yoast_prominent_words: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

acf-field: 488
acf-field-group: 51
attachment: 8021
cwginstocknotifier: 2838
faq: 5
page: 106
post: 66
postman_sent_mail: 250
product: 325
product_variation: 1612
revision: 3288
shop_coupon: 299
shop_order: 21542
shop_order_refund: 798
usp: 13
wpcf7_contact_form: 15
wpcf7s: 2023
wpsl_stores: 136
wwp_requests: 21

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (42) ###

WPML Multilingual CMS: by OnTheGoSystems – 4.5.2
Advanced Cron Manager: by BracketSpace – 2.4.2
Advanced Custom Fields PRO: by Delicious Brains – 5.11.4
Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro: by codewoogeek – 2.6.1
WooCommerce ChannelEngine: by ChannelEngine – 2.4.5
Classic Editor: by WordPress Contributors – 1.6.2
Contact Form 7 Extension For Mailchimp: by Renzo Johnson – 0.5.55
Contact Form 7 Multilingual: by OnTheGoSystems – 1.1.0
Contact Form 7: by Takayuki Miyoshi – 5.5.4
Contact Form Submissions: by Jason Green – 1.7.1
Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.4
Google Tag Manager for WordPress: by Thomas Geiger – 1.14.2
Facebook for WooCommerce: by Facebook – 2.6.9
FileBird Lite: by Ninja Team – 4.9.8
Flexible Checkout Fields: by WP Desk – 3.1.2
Klaviyo: by Klaviyo
Inc. – 2.5.5

Mollie Payments for WooCommerce: by Mollie – 6.7.0
PixelYourSite: by PixelYourSite – 8.2.15
Post SMTP: by Yehuda Hassine – 2.0.23
Really Simple SSL: by Really Simple Plugins – 5.2.3
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5
Safe SVG: by Daryll Doyle – 1.9.9
ShopWeDo e-fulfilment: by ShopWeDo.com – 1.2.0
TinyPNG - JPEG, PNG & WebP image compression: by TinyPNG – 3.3
W3 Total Cache: by BoldGrid – 2.2.1
Variation Swatches for WooCommerce - Pro: by Emran Ahmed – 1.1.18
Variation Swatches for WooCommerce: by Emran Ahmed – 1.1.19
WooCommerce Conversion Tracking: by weDevs – 2.0.9
WOOCS - WooCommerce Currency Switcher: by realmag777 – 2.3.7
WooCommerce EU VAT Assistant: by Aelia – 2.0.26.220104
WooCommerce Gift Cards: by SomewhereWarm – 1.7.4-dev
WooCommerce Multilingual: by OnTheGoSystems – 4.12.5
WooCommerce PDF Invoices & Packing Slips: by WP Overnight – 2.12.1
WooCommerce Shipment Tracking: by WooCommerce – 1.6.15
Wholesale For WooCommerce: by wpexpertsio – 1.8.0
WooCommerce: by Automattic – 6.1.1 (update to version 6.2.0 is available)
Wordfence Security: by Wordfence – 7.5.8
Yoast SEO: by Team Yoast – 18.0
WP Store Locator: by Tijmen Smit – 2.2.235
WPML Media: by OnTheGoSystems – 2.7.0
WPML String Translation: by OnTheGoSystems – 3.2.0
WPS Hide Login: by WPServeur
NicolasKulka
wpformation – 1.9.3

### Inactive Plugins (2) ###

Duplicator Pro: by Snap Creek – 3.8.7.1
WPML Translation Management: by OnTheGoSystems – 2.10.8

### Dropin Plugins (3) ###

advanced-cache.php: advanced-cache.php
db.php: db.php
object-cache.php: object-cache.php

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #714 - /shop/
Cart: #63721 - /cart-2/
Checkout: #716 - /checkout/
My account: #717 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: GoFluo
Version: 1.5.5
Author URL: https://owow.agency
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Archive Template: Your theme has a woocommerce.php file
you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.

Overrides: gofluo/woocommerce/archive-product.php
gofluo/woocommerce/cart/cart-empty.php version - is out of date. The core version is 3.5.0
gofluo/woocommerce/cart/cart-shipping.php
gofluo/woocommerce/cart/cart-totals.php
gofluo/woocommerce/cart/cart.php version - is out of date. The core version is 3.8.0
gofluo/woocommerce/cart/mini-cart.php version 3.7.0 is out of date. The core version is 5.2.0
gofluo/woocommerce/cart/proceed-to-checkout-button.php
gofluo/woocommerce/checkout/form-billing.php
gofluo/woocommerce/checkout/form-checkout.php
gofluo/woocommerce/checkout/form-coupon.php
gofluo/woocommerce/checkout/form-shipping.php
gofluo/woocommerce/checkout/payment-method.php
gofluo/woocommerce/checkout/payment.php
gofluo/woocommerce/checkout/review-order.php version 3.8.0 is out of date. The core version is 5.2.0
gofluo/woocommerce/checkout/thankyou.php version - is out of date. The core version is 3.7.0
gofluo/woocommerce/content-single-product.php
gofluo/woocommerce/emails/email-header.php
gofluo/woocommerce/emails/email-styles.php
gofluo/woocommerce/single-product/add-to-cart/variable.php version 3.5.5 is out of date. The core version is 6.1.0
gofluo/woocommerce/single-product/product-image.php
gofluo/woocommerce/single-product/title.php

Outdated Templates: ?
					
					
						Learn how to update

### Gift Cards ###

Database Version: 1.7.4
Loopback Test: ?
Task Queueing Test: ?

### Action Scheduler ###

Complete: 13,337
Oldest: 2022-01-18 08:12:06 +0000
Newest: 2022-02-18 07:40:07 +0000

Failed: 5,258
Oldest: 2021-04-30 21:02:53 +0000
Newest: 2022-02-18 07:17:12 +0000

### Status report information ###

Generated at: 2022-02-18 07:49:23 +00:00

@tomowow

I noticed a ton of scheduled actions failed, could you share a screenshot of these failed actions? It’s under WooCommerce > Tools > Scheduled actions. Also see this for more information

Hi @tomowow

We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.