• Resolved Earl_D

    (@earl_d)


    I am trying out the free version directorist before signing up for membership. Got as far as a complete import of my existing directory listing but something went wrong with the mapping and none of the title came through. I would like to delete the directorist directory that was created and try again but I can’t see a way to do that please advise.

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  • Hello @earl_d,

    Thank you for reaching out.

    1. The default directory cannot be deleted. You can create a new directory type. Then make it your default directory. After that, you will find the delete option: https://prnt.sc/1tbsm1a However, deleting the directory type will not delete listings from your database.

    2. If you want to start from scratch, the following option might help: https://prnt.sc/1tbsup3 This feature removes data from the database. You will need to reinstall Directorist in that case.

    3. On our end, we could not reproduce the listing import issue you have mentioned. You can reach out to our support channel with the CSV file. In that case, one of our support representatives will check the CSV file for you. Here is the support channel link: https://directorist.com/contact/

    Kind regards,

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