• Resolved motochika

    (@motochika)


    Since the beginning of this year, the exif information that was automatically deleted when uploading is no longer deleted. Have the specifications changed? Please let me know if there is any setting that can remove it.

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  • Plugin Author Tinify

    (@tinify)

    Hi there,

    Thanks for your message!

    It is possible that you have enabled the option to preserve certain meta-data. Could you please go to the settings page of the plugin and scroll down to the section “Original image”. Please make sure to disable the following options:
    – Preserve creation date and time in the original image
    – Preserve copyright information in the original image
    – Preserve GPS location in the original image (JPEG only)
    And lastly, select “Save changes” at the bottom of the page. This should remove all meta-data when the image is being optimized.

    If you are still experiencing issues, could you please check if the images are being optimized correctly? You can view the compression details if you go to Media Libary and have it in list-view. On the right, there will be a column with Compression details.

    Hope this helps. If not, could you please send us an email to [email protected] with the original image, optimized image, and a screenshot of the settings page?

    Thread Starter motochika

    (@motochika)

    Thank you very much.
    All settings for the original image are turned off.

    I will send them to you by email.

Viewing 2 replies - 1 through 2 (of 2 total)
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