• Resolved patrickschultz

    (@patrickschultz)


    Dear all,

    during testing and implementing I′ve created a couple of gift cards I need to get rid off. So, is there a way to delete existing Gift Cards?

    Best regards,

    Patrick

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author pimwick

    (@pimwick)

    Hi Patrick,

    The Pro version allows you to adjust the balances of the gift cards. If you want to deactivate the cards you tested with, set the Order status to “Cancelled” and it will inactivate the numbers automatically.

    I need to permanently delete a code (not active) how can I do? I thank you in advance
    Regards.
    Alessandro

    Plugin Author pimwick

    (@pimwick)

    Hi Alessandro, you should first set the status for the Order to “Cancelled”. This will zero out the gift card so that it does not have a balance. Then you can delete the Order if you would like.

    If you have already deleted the order, you will have to update the gift card in the database. This should work (although if your database prefix is something other than “wp_” you will need to tweak the query):

    UPDATE wp_pimwick_gift_card SET active = 0 WHERE number = '123-456-789-012'

    i’ll try this update.
    I’ll give you feedback ASAP
    Thank you so much.
    Alessandro.

Viewing 4 replies - 1 through 4 (of 4 total)
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