• Resolved melvins1641

    (@melvins1641)


    Hello i have this problem with this title like guy asked before but thread is closed. I have contact jetpack support but no answer yet…

Viewing 7 replies - 1 through 7 (of 7 total)
  • To delete the image cache in Jetpack CDN, you’ll need to use the Image Performance module. Here’s how to do it:

    1. Log in to your WordPress dashboard and go to Jetpack > Settings.
    2. Click on the “Performance” tab.
    3. Scroll down to the “Image Performance” section.
    4. Click on the “Clear image cache” button.
    Thread Starter melvins1641

    (@melvins1641)

    hello thank you for your answer but i don ‘t see this section

    here is the screenshoots

    https://prnt.sc/L0KQa8ZzaefR

    https://prnt.sc/-ZB7VmRWYN55

    Right now, it’s not possible to delete the image cache for a site. There are limitations causing that to be the current case. If you want to “refresh” an image, you will need to change its file name. Adding random query arguments, commonly known as “cache busters,” will not work.

    There are WordPress plugins that allow you to rename media files and thumbnails, like “Media File Renamer,” “Regenerate Thumbnails,” and so on. You may want to check those out. Note that this is not an endorsement of those plugins, and you will have to work with the relevant plugin support to resolve any issues you encounter using the plugin.

    That said, we can also purge individual images from the CDN for you. You will need to send a direct link to the file(s) as it appears on your site. These will begin with i0.wp.com, i1.wp.com, i2.wp.com or i3.wp.com. Note that since images can only be purged manually by individual URLs, there is a limit to the number we can purge.

    Thread Starter melvins1641

    (@melvins1641)

    Thank you for your answer. The thing is that one of my user has create fake profile on my website (18+) and put images that is not belong to him. I have banned that user and delete all files on my website but there is still two pictures with starting https://i0.wp. and for them i need help. I have send that direct links to support but nothing happened yet. Can you help somehow to solve this problem? i can send links again ?

    Regards

    Hi @melvins1641,

    I don’t see any open tickets in our system about your issue. It’s either it’s already been attended to or it didn’t get to us.

    If you still need help with the issue, please contact us via this contact form and we’ll get to it as soon as we can. Thanks for your patience.

    Thread Starter melvins1641

    (@melvins1641)

    hello

    thank you for your help. Photos are removed

    Plugin Support lastsplash (a11n)

    (@lastsplash)

    Hi @melvins1641

    I’m glad that you got this sorted out.

    I’m going to mark this thread as resolved. If you have additional questions about Jetpack in the future, feel free to open a new thread.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Delete image cache in Jetpack CDN’ is closed to new replies.