delete merchant accounts created with this plugin

  • Resolved oscarbg

    (@oscarbg)


    1 year, 9 months ago

    I contact Google because this plugin had created SEVEN account on Google Merchant and because I am not the adminitrator (because the administrator is now WooCommerce) I am not able to delete them, awesome how much time I spent in this issue and can’t be fix it. Anyway avoid this plugin. Use XML files these work great.

    The page I need help with: [log in to see the link]

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  • Hi @oscarbg

    Thanks for reaching out!

    I understand that the plugin has created multiple accounts on Google Merchant, and you’re unable to delete them as WooCommerce is set as the administrator. I’m sorry to hear about the time you’ve spent on this issue, and I’m here to help you resolve it.

    First, I would like to assure you that we take your concerns seriously and will do our best to assist you in resolving the issue.

    To help you delete the unwanted Google Merchant accounts, please follow the steps here: https://support.google.com/merchants/answer/9090515?hl=en

    Please note that you might need to repeat these steps for each unwanted Google Merchant account.

    If you still face difficulties in resolving the issue, please provide us with more details about the problem, such as error messages or screenshots. We’ll be more than happy to look into it further and assist you accordingly.

    If you don’t already have a screenshot service installed, you can try https://snipboard.io. You can share the direct link to the image as a response to this topic.

    Hope this helps!

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