• Resolved Flávio

    (@fuba182)


    Hello

    I discovered on our server the “freegzagga” folder that was created by the wp-staging plugin because it is accessible through the link https://www.zagga.com.br/freegzagga/

    Before we found this “freegzagga” environment created on our production site, within the wp-staging plugin, we were unable to delete this test environment that was created.

    How can we delete this information since it is not like an environment created on our production site?

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter Flávio

    (@fuba182)

    Hello

    I noticed that this happened with the test environments created before we changed our server. The test environments created before we changed the server, when deleted by the plugin, the folder appears on our server. On the other hand, an environment created after the server change, when deleted, the files folder was also deleted from the server. Can we just delete these remaining folders from the server? Did you have any problems with the database? Thanks

    Plugin Contributor alaasalama

    (@alaasalama)

    Hi @fuba182
    That’s what I see when I access the link you shared. Looks like you deleted it already? How did you know this staging site was created by WP STAGING plugin?

    Anyway, here are some facts:

    • WP STAGING plugin doesn’t create staging sites on its own, automatically, so it must be someone created the staging site manually.
    • By default, when you access a staging site created by WP STAGING plugin, you will get this extra login form with WP STAGING logo on it.
    • If you don’t want any staging site anymore, you can follow this guide to delete it. Or if you can’t use the plugin interface for any reason, follow this guide to clean up the staging site from your server.

    Let me know if you have any further questions,

    Thanks,
    Alaa

    Thread Starter Flávio

    (@fuba182)

    Hi

    It is not accessible because the folder was renamed before it was analyzed. But what seems to have happened is that the test environment was created before we changed the server and restored the backup. After restoring the backup, select delete the test environment. Apparently the database files were deleted but the mass was found on our server. We believe that it is due to the backup being restored, because after the server was changed we created a new test environment that was deleted and the files and database were deleted correctly. Your articles were very helpful. We believe that we only need to delete the folder because there are no more tables in the database.

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
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