Delete User Error !!!

Please explain in detail what this means:

Then the user-A side cannot do anything and site down for the user-A, then show error

After deleted the user-A account

*Then the user-A side refresh the page, server not response and showing error 503 !

Hi, same problem here.

After testing any WP Cerber features one by one, I can’t figure out what’s going wrong.
The only fix I found is that disabling WP-Cerber resolves the problems.

1. The problems are 503 errors after a user deletes his account from BuddyPress settings.
2. Same problem when clicking email links from the website, like a password reset, through Outlook Iphone App.
3. I also received reports from users but I had no info about the context.

For the first one, it can be solved by clearing the browser cookies.
For the second one, the only solution is to disable WP-Cerber or open the link in a separate browser like Safari.

@gioni, I hope this can help to fix this problem. It’s not a new problem for me, It happened after a migration several monthes ago. I was suspecting the new host but after the tests described previously, I think it’s not. If you need information about the host configuration, please contact me in private, same if you want to try it with a user account on the website.

Thanks,

GB

Hi again,

After reading this post : https://www.ads-software.com/support/topic/500-error-after-password-change/

I checked amongst my backups and what I can say is :
– Version 8.8 -> solves the problem.
– Version 8.8.3 -> 503 errors appears.

According to the changelog, there is no version between so 8.8.3 seems to be the source of those 503 errors (and 500 errors for the other post).

Thanks for the detailed report. We will investigate the issue soon.

We’ve discovered a bug. A new release with a bugfix will be available soon.

@gingerbooch

Hi @gioni,

Thank you for your return on this topic.
Once updated, I will let you know if that fix the bug by my side.

Hi @gioni,

Many thanks for update 8.9.5, the issue is fixed !

You’re welcome!