• Resolved jg100

    (@jg100)


    I’m trying to delete Users that are mostly spam registrations in WPForo. When I try to delete the User, I get “The link you followed has expired” and can not delete the User. I am logged in as Administrator.

    Any help is appreciated.

    • This topic was modified 4 years, 6 months ago by Jan Dembowski. Reason: Moved to Fixing WordPress, this is not an Everything else WordPress tMoved to Fixing WordPress, this is not an Everything else WordPress topic
Viewing 7 replies - 1 through 7 (of 7 total)
  • Hi,

    This looks like a WPForo plugin related question.

    Please ask it here: https://www.ads-software.com/support/plugin/wpforo/ ??

    Thread Starter jg100

    (@jg100)

    Thanks

    Thread Starter jg100

    (@jg100)

    I contacted the wpForo support forum and according to them it is not not a wpForo issue. The main thing they had me do was simply deactivate the plugin to see if I could delete the users. I still could not delete the users after deactivation so they said it wasn’t a wpForo issue.

    wpForo suggested it might be an issue with WordPress Nounces. Here is the link to my wpForo discussion.

    At there suggestion of my web host, I installed and ran WP Optimize to clean the data base. Still could not delete users.

    I created a new administrator account and could not delete users from the new admin.

    Hi,

    There may be plugins conflict issue.

    Okay, please deactivate your all plugins (don’t delete them, only deactivate) and then try to delete.

    Thread Starter jg100

    (@jg100)

    I deactivated all plugins and was able to delete users again. So I’m assuming I need to reactivate plugins one by one to find the conflict, but is there an easier faster way than one by one.

    This process can help you find the plugin that is creating the issue.

    I usually do the same, and after finding the plugin, I activate all the rest plugins except the plugin that is causing conflict to check if the problem still exists or not.

    And if the problem is not there, then I contact the support team of the plugin that is causing the problem.

    For now, I recommend you to go with this. ??

    Thread Starter jg100

    (@jg100)

    Okay I’ll follow your advice. I did make it harder on myself though. I got frustrated and deleted the unwanted users from my web host cPanel/data base. My web host told me it would be safe to do in terms of corrupting the data base as long as I didn’t delete my user.

    So now in order to test all the plugins I have to create new users to see if I can delete them. Luckily I have a bunch of email addresses to create new users, but the process would have been much easier if I didn’t’t delete the users at the server level.

    Thanks for your help.

Viewing 7 replies - 1 through 7 (of 7 total)
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