Deleted Account after Rollback

  • coatedpill

    (@coatedpill)


    12 months ago

    I rollback from early date in my hosting . After the restore I can’t access the dashboard anymore . My account just simply vanished .

    Is there a way that I can add my user back so that I can access my dashboard again ? Through FTP or CPanel .

    Thanks ! I am devastated and really need help .

Viewing 2 replies - 1 through 2 (of 2 total)
  • iamkenrocks

    (@iamkenrocks)

    Hey @coatedpill,

    I’m sorry to hear about the trouble you’re facing. Don’t worry; there’s a way to manually add your WordPress user. Here’s a guide on how to do it via cPanel > PhpMyAdmin: https://wpengine.com/support/add-admin-user-phpmyadmin/

    Follow the steps there, and you should be able to regain access to your dashboard.

    Also, I’d recommend reaching out to your hosting provider for assistance. They often keep backups of your site and might be able to help you with the restoration process.

    Hope this gets you back on track. Let me know if you need further help.

    Best,

    Niel

    Thread Starter coatedpill

    (@coatedpill)

    Thanks . I will try that . I will let you if I still need help .

Viewing 2 replies - 1 through 2 (of 2 total)
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