Deleted posts appear as undeleted

  • Resolved gokh

    (@gokh)


    3 years, 7 months ago

    Hi,

    I deleted 2 of my Instagram posts, but the change I made is not displayed. So it looks like it hasn’t been deleted.

    Thank you..

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Mark Zahra

    (@markzahra)

    Hey @gokh, at the moment Spotlight doesn’t automatically delete the posts that are deleted on Instagram. We’ll be adding that option soon.

    To remove deleted posts from your website manually, please follow the steps below:

    1. Go to Instagram Feeds > Feeds.
    2. For the Feed in question, click on the “Actions” dropdown in the list and click on “Clear cache”.
    3. Once the cache is cleared, a notification will appear in the top right.
    4. At this point, click on the “Actions” dropdown again but this time click on the “Update posts” option.
    5. This will reset your feed to its current state, excluding those deleted posts.

    Let me know how that works out for you!

    Thread Starter gokh

    (@gokh)

    Thank you so much..

    Plugin Author Mark Zahra

    (@markzahra)

    You’re welcome!

Viewing 3 replies - 1 through 3 (of 3 total)
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