Deleted product showing in results

Hello,

Thanks for reaching out. If you’ve recently deleted the product you may need to run a product sync from the dashboard. Here’s how to do that: https://revenuehunt.com/faqs/products-collections-not-showing-choices-dropdown/

In about 30-60 minutes from launching your whole product catalog will be updated. Then, the deleted product will not show up anymore.

If you still see it after the sync you may need to clear your browser’s cache (you may be seeing an older cached version of the quiz).

In future cases, you can simply turn off the “show unavailable products” setting in the Results Page settings: https://revenuehunt.com/faqs/dont-show-out-of-stock-products/

Hope this helps!

That’s great, thank you! All sorted. While I’m here, can I just check if there is a way to allow the user to share their results to social media? I know I can share the link myself, but wondered if I could offer the option to customers outside of just sharing the link to the page itself. I’d like them to share their individual results if possible.

There’s no direct “share results to social media” button available within the app yet. However, there are some options:

1. Every time the customer reaches the results page, you can send them an automatic follow-up email with a direct link to their individual response. You can use that link to ask them to share it on social. Here’s how to activate the Notification emails: https://revenuehunt.com/faqs/sending-results-to-customers-email/
2. Your developer can add your own Share to… button within a results page with a bit of custom HTML/JavaScript. We made it very easy for developers to add custom functionalities to the app. Here’s more information: https://revenuehunt.com/faqs/custom-javascript-code/

Great, thanks, I’ll look into those options. Thanks for your help!

Glad to help! If you have any other questions about the app you can also reach out to our support directly: https://revenuehunt.com/contact/