Deleted stores still visible

  • Hello,

    I removed the stores that are not relevant anymore. 1. When first loading the page, they are visible in the list of all places. 2. When I search for a city, the removed stores are not visible, as it should be. How can they be removed from scenario 1? I permanently deleted them from the store list so I don’t know what else to do to remove them completely. Also cleared cache.

    Webpage:

    https://www.greenbakers.nl/verkooppunten/

    For example: Boergondisch Rotterdam is one of the stores I want to remove. It is visible in scenario 1 and not in 2.

    Hope you can help me.
    Thank you in advance!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi there!

    You are right, Boergondisch Rotterdam is visible on page load. You mention you have cleared the cache, are you talking about a specific cache plugin your WordPress has?

    I mention this because Wp Store Locator also has its own transient cache, and it can be cleared using a dedicated button in the plugin settings, near the end. It is labeled “Clear store locator transient cache”. Try it out if you haven’t done it yet and get back to us if that doesn’t do the trick.

    Regards!

    Thread Starter greenbakers

    (@greenbakers)

    Hi, Thank you, I succesfully cleared using “Clear store locator transient cache”, but nothing changed. What else can I try?

    Hi again,

    Are you by chance using a i18n plugin like WPML? It just came to me that sometimes you think you have deleted a store, when in reality you have just deleted a translation for a store in a particular language, and this is something that often happens when you have multilang sites with WPML.

    Please double check and get back to us if the issue is not related to WPML or other multilingual plugins.

    Regards,

    Thread Starter greenbakers

    (@greenbakers)

    Hi, Thanks for the suggestion, this is not the case for me. Hope we can find another possible solution

    Hi again,

    Um, then I don’t know very well what the cause could be without a bit more info. Could you please open a support ticket with us so we can ask you for more details about your website? Many thanks,

Viewing 5 replies - 1 through 5 (of 5 total)
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