Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author joelhardi

    (@joelhardi)

    If you have the backup log file enabled, all you have to do is run the SQL commands it contains to re-insert the users into the database.

    You can do this using the mysql command from the command line, or a GUI database client or tool like phpMyAdmin. Your choice.

    There’s a Q/A in the FAQ with some more info.

    Sharen McArthur

    (@sharenmcarthurgmailcom)

    My website is https://storiesfromacottage.com

    I asked Bluehost to help me restore my deleted users. They sent me unbelievably complicated information. Here is what they sent me:

    Generating a Private/Public Key

    SSH Connections

    SSH Access

    I don’t understand any of this. Can someone help me restore my deleted users?

    Sharen McArthur

    (@sharenmcarthurgmailcom)

    I found this information on your plugin:

    HOW DO I RESTORE A USER ACCOUNT FROM THE BACKUP FILE?
    The file is plain text and consists of SQL statements that re-insert the deleted database records, very similar to the backup files that mysqldump creates. (Feel free to open up the backup file in your favorite text editor and take a look!)

    So, to simply re-insert all the deleted users from the backup file, you just need to run the file through the mysql command:

    mysql your_wp_database < userspamremover.restore.sql

    I sent your information above to BlueHost. They sent me the links below:

    Generating a Private/Public Key
    https://my.bluehost.com/hosting/help/ssh-keygen

    SSH Connections
    https://my.bluehost.com/hosting/help/301

    SSH Access
    https://my.bluehost.com/hosting/help/18

    I would appreciate someone helping me. I don’t understand how to fix this problem, using your information or using BlueHost’s information.

Viewing 3 replies - 1 through 3 (of 3 total)
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