Deleting Single Comment Removed Entire Topic Thread

[khuu.ylt]

I need help restoring a deleted forum topic. The forum has a technical error where when trying to delete a single comment it deletes the entire thread of comments (the entire forum topic). The first time I did this, I was trying to delete one comment. Then, I manually re-typed every single comment back into the thread. The second time I accidentally clicked on the delete button my accident and everything is completely gone. Someone working at BurnZone sent me an email verifying that they found the error where deleting a single comment ends up deleting the entire thread but then never got back to me. I tried calling and emailing seeking help in restoring the forum topic thread that was deleted without losing any other currently added comments in the other forum topics, but no one have responded to any of my emails or phone calls. I am really hoping that someone can give me better customer service and support as I was relying on your product to work the way in which it was advertised.

https://www.ads-software.com/plugins/burnzone-commenting/

[BurnZone]

We encountered a bug that deleted the entire forum topic when any comment inside that topic was deleted. The intended behavior was to delete the forum topic only when the initiating comment is deleted.
We fixed this bug and improved the behavior a bit. We were also able to recover your entire forum topic.
We apologize for the inconvenience and we hope that you still enjoy using Burnzone Forums. Please do not hesitate to contact us for suggestions or any problem that you encounter in the future.

We were aware at all times about your bug report and were working on fixing it. This bug did not affect our WordPress plugin, but our backend server.
You can get information about our platform, as well as report bugs at https://help.theburn-zone.com/ .