• Resolved inge12

    (@inge12)


    I thought the big red X next to a table or option entry would be a “Delete” option. But, for the most part it didn’t work.

    However, there were a whole bunch of Wordfence entries, with “Wordfence” crossed out. So I took a chance and deleted those. Big Mistake! Wordfence subsequently informed me that the installation is incomplete and asks me for my license key. IOW, those options were *necessary* table entries!!

    Now I have trouble re-installing Wordfence!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Val Meow

    (@valwa)

    Hey @inge12! ??

    Yes, the big red button with a white cross is supposed to delete the row in question. If you click on it and nothing happens after a little time, then something might be wrong.

    Ensure you are using the latest version of the plugin, which is 1.0.3. If this issue persists, please open your developer console to search for any error messages that could provide context on what is going on.

    Backup your database before taking any action! If you’re unsure how to do this, you can try using BlogVault. Please avoid manually deleting options if you’re unsure of what they are. Also, refrain from using the expert mode if you don’t have a backup and some knowledge about what you are going to delete.

    Thread Starter inge12

    (@inge12)

    There was another issue in my initial post: The Wordfence options were marked in red, and the next cell had Wordfence crossed out. If that doesn’t indicate an option that is safe to delete, what *does* it mean? (It is so ironic that that deletion worked, but deleting option for uninstalled plugins did *not* work!!) I would love for this plugin to work as described, but so far, it does NOT!

    Yes, my database was backed up, but the site is active and things change rapidly, so I will restore a backup only as a last resort.

    The “Expert” option is the only one that shows what I want to do. I DID recognize the “wf” entries as Wordfence, but they were marked in red and crossed out, as I mention above.

    Now the same thing happened with a bunch of Litespeed options. But I now know better than to believe what the report from your plugin appears to say. .

    • This reply was modified 9 months, 2 weeks ago by inge12.
    • This reply was modified 9 months, 2 weeks ago by inge12.
    Thread Starter inge12

    (@inge12)

    I just tried again to delete Autoloaded options for plugins and themes I deleted some time ago. I select the big red X and I get a blink or so, but nothing appears to happen. The Autoloaded outdated options remain even after selecting the Refresh option.
    It seems that your plugin does not work for what I need and I will have to edit the database directly for options I KNOW are outdated. Such a shame!

Viewing 3 replies - 1 through 3 (of 3 total)
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