Deleting users keeps crashing

  • Resolved Hal

    (@halburgissnet)


    1 year, 5 months ago

    It keeps crashing when I delete users. Comments and posts went fine. The error on the dashboard is “there has been a critical error on this website”. There is nothing in the server logs. I have tried 4 times.

    There are 31,000+ users total. This is WP multi-site with woocommerce. I have set the limit to: 100 and 500 and 1000. Some users are deleted but not enough.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Xylus Themes

    (@xylus)

    Hello @halburgissnet ,

    Sorry for the inconvenience, We use the default WordPress function to delete a user which deletes all user-related data before deleting the user so it takes more time.

    When you delete a user, it also deletes user comments, user posts, user links, user meta, and user-related other information including cache so it take more time in multisite too.

    You can contact us on our website here with more details and we can check and help you in details.

    Thanks

Viewing 1 replies (of 1 total)
  • The topic ‘Deleting users keeps crashing’ is closed to new replies.