Deleting wordfence

  • Resolved redsnapper13

    (@redsnapper13)


    7 years, 8 months ago

    Hi Please can you help, I installed the Wordfence plugin and it has crashed my site. I can’t access it at all to de-activate it or remove it. What can I do? Is there a way to remove the plugin manually from the site files? I can’t currently download a backup either, it just comes up with errors and quits the backup part way through.

    The site froze when I was going through the initial plugin set up so I am not sure if it has got stuck mid way through a process and it’s causing the issue?

    I am building a new site in wordpress using the latest version, I am running a ‘Grace’ theme called Endanger Pro

    Thanks

Viewing 1 replies (of 1 total)

  • Hi @redsnapper13,

    At this stage I can’t confirm or refute Wordfence being the cause of the issue. We would need to further investigate in order to identify what caused the problem.

    However, I suggest you follow these steps to regain access to your site.

    Please keep me posted and let me know if you need further help.

Viewing 1 replies (of 1 total)
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