Deletion failed: error

  • I tried this plug-in, found it quite hard to set up, and thought: OK, just delete it and maybe try again later.
    De-activated, clicked on ‘Delete’, got the message you always get: “Are you sure?” YES.
    And then this message shows: Deletion failed: error
    In other words I cannot delete it from within the WP admin. That gives me the shivers. A plug-in that cannot be un-installed in the normal way is a plug-in I do NOT TRUST.

    Sorry.

    I have now deleted it manually via cPanel: deleted the plug-in, deleted extra file directory, deleted ip_geo database tables.
    BUT, that is not the way it’s supposed to be when deleting a plug-in!
    Therefore: 1 star only.
    Again, sorry. This plug-in might work well, but I’m really getting suspicious with this experience.

    • This topic was modified 6 years, 8 months ago by frizzel. Reason: more info
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  • Plugin Author tokkonopapa

    (@tokkonopapa)

    Hi @frizzel,

    Thank you for your reviewing. I agree the UI of this plugin is a bit complicated. I’ll keep improving step by step with not only adding help but also user’s workflow point of view.

    Regarding to “Deletion failed: error”, I’m sorry for you bad experience and inconvenience that forced you to delete DB tables manually.

    But at the same time, I feed sad to read this kind of reviewing just said “error happened” or “not working” at ratings thread instead of opening a topic at the support forum, because those snatched a chance from me to improve the issues.

    Before releasing the new version, I always test about the version of PHP (5.2.17, 7.2.1), WP (3.7.26, the latest), server software (apache, nginx), multi site/single site, with/without SSL, some attack vectors and so on. And deleting this plugin worked OK on my environment.

    Of course I know these testing are not perfect. That’s why the support forums exists.

    I always respect the “fact”, and your review. I’ll keep contributing to this community. Only I want to say here is that we all have great benefits through the support forums on this open source community whether plugins/themes are free or charge, so that we can get a better world.

Viewing 1 replies (of 1 total)
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