Deliver order with lower amount

Hi,

While it is possible in Svea to partially deliver an order there is no support in WooCommerce. In WooCommerce the order either has the status “Completed” or not, so there is no native place for the plugin to put this kind of feature.

However, if you’d like to implement it yourself or with the help of a developer/agency it’s fully possible to make a custom solution.

Best regards

WooCommerce supports changing the order and delivering a lower amount than ordered.

if you change the processing order to on hold it is possible to edit the order lines.

in this case the remaining item will not be delivered, and we simply want whatever was delivered to be captured. And the remaining amount released.

And this happens more often than you would think in webshops. So we hope you’d fix this for all in the plugin, we really dont like making workarounds in payment plugins.

making partial deliveries and multiple captures would be a totally different ballgame indeed.

Hi,

In this case it sounds like you want the items that was removed/lowered in WooCommerce to either be removed, edited or cancelled in Svea and should already be in place.

If this isn’t the case, please check the setting “Sync order rows” under WooCommerce > Settings > Payment > Svea Checkout and make sure that it’s checked.

The following actions should do what you’re looking for:

1. Set the order status to “Pending payment” (This is to enable editing of the order rows)
2. Edit quantity and/or remove products
3. Save the order with status “Processing” (This will sync the order with PaymentAdmin)
4. Set the status to “Completed” (This will deliver the whole order but since the order is synced with PaymentAdmin it will be correct)

Please get back if I understood the question wrong. [removed suggestion to send login details.]

Best regards

• This reply was modified 1 year, 5 months ago by tobifjellner (Tor-Bjorn “Tobi” Fjellner). Reason: Never ask for or offer login details in these forums

@thegeneration
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