Deliver to different adress checkbox not showing
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Hi,
In the checkout of my page, the checkbox that should be next to “Deliver to a different address?” is not showing, and people have to fill 2 times the name, last name, identification…
I have updated the plugin but still the checkbox is not showing. Can you please help me with this? Thanks
The page I need help with: [log in to see the link]
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Please verify that “Force shipping address” is enabled in the checkout settings as follows
https://www.awesomescreenshot.com/image/46131611?key=ad143ddb34e2647c7d6cdb78aa34b141Thanks for your reply. Yes, the “Force shipping address” is enabled in the checkout settings, but checkbox is not showing.
Thanks for letting me know. Please try disabling the “Force shipping address” option and see if the checkbox appears afterwards.
Thanks again, but by disabling the “Force shipping address” option all the fields to deliver to a different address dissapear, and there′s no option to “Deliver to a different address?”.
Please check the screenshot: https://i.imgur.com/VGq9duq.png
In WooCommerce > Settings > Shipping I′ve tried changing the Shipping destination to Default to customer shipping address, Default to customer billing address, but nothing has worked: https://i.snipboard.io/zvsGtE.jpg
Here′s the WooCommerce Status Report if it helps:
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6<br>wp_global_styles: 1<br>wp_navigation: 1<br>wpforms: 2<br>yaymail_template: 11 Security</p> <p class=””>Secure connection (HTTPS): ?<br>Hide errors from visitors: ? Active Plugins (17)</p> <p class=””>Checkout Field Editor and Manager for WooCommerce: por Acowebs – 2.2.19<br>Cookies and Content Security Policy: por Jonk @ Follow me Darling – 2.20<br>Joinchat: por Creame – 5.0.16<br>Facebook for WooCommerce: por Facebook – 3.1.9<br>Otter – Page Builder Blocks & Extensions for Gutenberg: por ThemeIsle – 2.6.2<br>Popup Builder Video: por Sygnoos – 2.0<br>Product Delivery Date for WooCommerce – Lite: por Tyche Softwares – 2.7.1<br>Really Simple SSL: por Really Simple Plugins – 7.2.2<br>Pasarela Unificada de Redsys para WooCommerce: por Redsys Servicios de Procesamiento S.L. – 1.4.5<br>woo-inquire-us-and-disable-add-to-cart-button: por themelocation – 1.4.4<br>TranslatePress – Multilingual: por Cozmoslabs<br>Razvan Mocanu<br>Madalin Ungureanu<br>Cristophor Hurduban – 2.7.0</p> <p class=””>WooCommerce Google Analytics Integration: por WooCommerce – 1.8.13<br>WooCommerce: por Automattic – 8.6.0 (la actualización a la versión 8.6.1 está disponible)<br>WP Mail Logging: por WP Mail Logging Team – 1.12.0<br>WPForms Lite: por WPForms – 1.8.6.3<br>YayMail – WooCommerce Email Customizer: por YayCommerce – 3.4.4<br>YITH WooCommerce Product Add-ons & Extra Options: por YITH – 4.6.0 Inactive Plugins (7)</p> <p class=””>Coming Soon Page, Maintenance Mode, Landing Pages & WordPress Website Builder by SeedProd: por SeedProd – 6.15.21<br>Security Optimizer: por SiteGround – 1.4.10<br>SiteGround Central: por SiteGround – 2.0.0<br>Speed Optimizer: por SiteGround – 7.4.6<br>WordPress Importer: por wordpressdotorg – 0.8.2<br>Yoast SEO: por Team Yoast – 22.1<br>Yoast SEO: WooCommerce: por Team Yoast – 15.4 Settings</p> <p class=””>API Enabled: ?<br>Force SSL: ?<br>Currency: EUR (€)<br>Currency Position: left<br>Thousand Separator: .<br>Decimal Separator: ,<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)</p> <p class=””>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)</p> <p class=””>Connected to Woo.com: ?<br>Enforce Approved Product Download Directories: –<br>HPOS feature screen enabled: –<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: – WC Pages</p> <p class=””>Base de la tienda: #653 – /winetours/<br>Carrito: #588 – /carrito/<br>Finalizar compra: #593 – /pago/<br>Mi cuenta: #595 – /mi-cuenta/<br>Términos y condiciones: #597 – /aviso-legal-wtfm/ Theme</p> <p class=””>Name: Neve<br>Version: 3.0.5 (la actualización a la versión 3.8.1 está disponible)<br>Author URL: https://themeisle.com<br>Child Theme: ? – Si estás modificando WooCommerce en un tema padre que no has creado personalmente<br>te recomendamos utilizar un tema hijo. Ver: Cómo crear un tema hijo</p> <p class=””>WooCommerce Support: ? Templates</p> <p class=””>Overrides: La version – de neve/woocommerce/product-searchform.php está obsoleta. La versión del núcleo es la 7.0.1<br>Outdated Templates: ?</p> <pre class=”wp-block-code”><code> Aprende cómo actualizar</code></pre> <p class=””>Admin</p> <p class=””>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>product-variation-management<br>product-virtual-downloadable<br>product-external-affiliate<br>product-grouped<br>product-linked<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page</p> <p class=””>Disabled Features: customize-store<br>minified-js<br>new-product-management-experience<br>product-pre-publish-modal<br>settings<br>async-product-editor-category-field</p> <p class=””>Daily Cron: ? Next scheduled: 2024-02-21 13:39:22 +00:00<br>Options: ?<br>Notes: 192<br>Onboarding: completed Action Scheduler</p> <p class=””>Completo: 1.089<br>Oldest: 2024-01-21 11:17:25 +0000<br>Newest: 2024-02-21 10:07:52 +0000</p> <p class=””>Fallida: 3<br>Oldest: 2023-03-30 22:10:42 +0000<br>Newest: 2023-05-31 16:37:34 +0000</p> <p class=””>Pendiente: 6<br>Oldest: 2024-02-21 19:19:00 +0000<br>Newest: 2024-02-25 14:19:59 +0000 Status report information</p> <p class=””>Generated at: 2024-02-21 10:38:22 +00:00<br>`
Please verify that you’ve selected a virtual product in your cart. If you have, the option to ship to a different address should not be displayed. You can test this by adding a regular product to your cart and check it.
Thanks, yes: all the products in the store are virtual products (wine tours visits) not physical products.
My client (I′m the developer of his website) wants to have the option to create an invoice with one address, but be able to send the invoice to a different address if the customer needs it.
But if the client wants the invoice to the same address, it is a hassle not to be able to check the field to deliver to a different address because he has to fill out the same fields twice.
Can you please help me with this?
You can use tutorials like below for this purpose: https://whiteleydesigns.com/add-shipping-address-virtual-products-woocommerce/
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