Delivery Date is not showing in some of the orders in the Woocommerce

  • Resolved pratibhasvaksha

    (@pratibhasvaksha)


    6 months, 4 weeks ago

    We’ve encountered a recurring problem with delivery dates on our website. Occasionally, the delivery date field appears blank on the Orders table of Woocommerce. To ensure smooth operation, we have to manually input the delivery date.
    The selection of the Delivery date is mandatory on the checkout page, despite of that the delivery date is still showing empty for some cases. Viewing the order details, the Delivery date custom field shows some dummy data. We have checked the other missing date orders, and they all show the same dummy date.
    We have also checked the datatable (postmeta table) and to our surprise, it is not adding the order delivery date information to the orders.

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  • Plugin Author tychesoftwares

    (@tychesoftwares)

    Hi @pratibhasvaksha,

    I have emailed to you from our support email address where you submitted the same query. Could you check your email and reply back to me on the same thread?

    I’m seeing a problem on a new site we’re launching where the Order Delivery Date field is not being displayed and the settings don’t take when I save and refresh. I’ve tried disabling plugins to find a conflict and no dice, also tried swapping themes to the default, no dice. The site is built using Avada and we’re using CheckoutWC. This was working fine on the old site, which I have a backup of. I can provide logins for both if you’d like, but it’s critical that this is resolved as it’s holding up the launch. I did send a support ticket in through the support link in the plugin, but thought I’d reach out here, too. Thank you!

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