Delivery engine issue – cannot access log page

  • Resolved Richard

    (@rgenck)


    2 years, 11 months ago

    Some emails are not arriving, such as my bounce email address at Migadu. I occasionally get this error:

    “The are issues with the delivery engine. Please check them here.”

    When I try to access the link, I get this error:

    “Sorry, you are not allowed to access this page.”

    This is where I am getting that error:

    example.com/wp-admin/admin.php?page=newsletter_main_scheduler

    I am the only administrator on the site, so I’m not sure who would have access to that page if I don’t.

    I tried reinstalling WordPress, I tried deactivating all plugins except Newsletter, but I’m still not able to get emails delivered to Migadu, and I’m still having this issue with my delivery engine. I have also updated all of the plugins to the latest version.

    What else can I do?

Viewing 4 replies - 1 through 4 (of 4 total)

  • I am here for the same issue.

    I am clarifying why this is happening. So when that delivery engine issue is being printed somewhere on the page we get check them here link. when clicking on that link that takes us to ?page=newsletter_main_scheduler path, that is an old path that was being used in the old version of newsletter plugin.

    this is the code that prints that line

    echo '<div class="tnpc-warning">The are issues with the delivery engine. Please <a href="?page=newsletter_main_scheduler">check them here</a>.</div>';

    Solution: change the path to ?page=newsletter_system_scheduler which is a new page path for the SCHEDULER page. Looks like the developer formatted to change the path in that warning message when they decided to change the pathname.

    Hoping to get this fixed in the next update soon.

    Thanks

    @rgenck You don’t have to do anything, It’s a minor bug from the plugin. Nothing to worry about. Everything is fine on your website. Just the page you try to access no longer exists by the plugin and the new path is ?page=newsletter_system_scheduler for the same page.

    Thanks.

    Thread Starter Richard

    (@rgenck)

    Hi Vijay,

    Then maybe there is another bug that is affecting my site. I’m unable to receive emails to Migadu email service. I know it’s not in my spam folder. Here are a few things I’ve noticed:

    I can send emails from Newsletter to Gmail.
    I can receive emails from Gmail to Migadu.
    I cannot receive emails from WordPress to Migadu.

    I don’t see any errors in the error logs, so I’m not sure how to proceed. Can you help me figure out how to get Newsletter emails to send properly?

    Plugin Support Michael Travan

    (@michael-travan)

    Hello @rgenck ,

    as @vijayhardaha noted, that was a minor bug that we fixed in the last update of Newsletter. About your sending issues, are you using an Smtp provider (or an external sending service) or are you sending from WordPress itself?

    Michael

Viewing 4 replies - 1 through 4 (of 4 total)
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