Demo Import 404

Hello @gudiva,

Thank you for reaching out to us!

We do have a support platform for our premium themes. Please kindly be informed that in accordance with the forum rules we do not post here about the premium products https://www.ads-software.com/support/guidelines/#do-not-post-about-commercial-products, so you need to submit a support ticket on the support platform:

https://support.stylemixthemes.com/tickets/new/support?item_id=2

Can you please edit hosting settings and reduce the PHP version to 7.4 to import demo content. We support the PHP 7.4 version because it is recommended by WordPress and used by many users. Support for PHP 8 is also underway and will be announced in one of the future updates as soon as completed.

Also, you need to import demo content of the theme:

https://docs.stylemixthemes.com/homepress-theme-documentation/getting-started/demo_import

Best wishes

• This reply was modified 2 years, 5 months ago by EricStylemixThemes.

@ericstylemixthemes

Many thanks for your reply. I purchased this theme some time back but did not use it until now and of course the 6 months premium support included in the theme is no longer valid hence why I posted here.

Nevertheless, I really appreciate your speedy response and support. You are correct, I changed the PHP version in my virtual host file to 7.4 and was able to import the demo data just fine.

Thank you again for your support!

Surely, this is something that you could have mentioned even in your docs, that PHP version 7.4 is required. I just spend a couple of days trying to find what was the issue with the failure to import demo content.

Hello @tapiwaz, @gudiva

I am glad the problem is solved now.

We will improve the plugin documentation and try to point out that PHP 8 is not yet supported.

Kind regards
Eric Hardy