Deny doesn’t do anything

  • Resolved davidsimon14

    (@davidsimon14)


    2 years, 1 month ago

    Hey guys, I it came to my attention that the plugin is not working on this website. When I press deny, nothing happens, the cookies from complianz don’t take the deny value and if I delete everything, all the cookies instantly come back after refresh.

    I have tried disabling other plugins, but no luck. Any idea what’s wrong?

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Aert Hulsebos

    (@aahulsebos)

    Hi @davidsimon14,

    I see the cookies being set correctly, whereby ‘statistics’ is always on allow, but this could be configured in the wizard and is not wrong per se.

    https://snipboard.io/5PcCn8.jpg

    Is there something specific you’d like to see blocked, that isn’t? This way we can have a detailed look at a service or script.

    regards Aert

    Thread Starter davidsimon14

    (@davidsimon14)

    Hi Aert,

    thank you for your answer.

    Our customers had a SEO audit for which they told us that the deny function didn’t work.

    The statistics are probably set up so they are always on, but I might have to disable it. I can see some stuff however that seems out of place when I deny the cookies :

    .fontawesome.com

    .cleantalk.org

    .cleantalk.org

    Is it supposed to delete everything when I deny? Because it does not. I cleared the cookies and most of them didn’t come back. There are still a lot that came back, mostly from complianz, is it normal even if I deny? Is it GDPR compliant?

    I disabled WProcket yesterday, so it might have been this, I reenabled it and will test it further.

    Plugin Contributor jarnovos

    (@jarnovos)

    Hi @davidsimon14,

    The Complianz cookies are “Functional” first-party (own domain) cookies and are therefore allowed to be set. https://cookiedatabase.org/service/complianz/

    Cleantalk is the anti-spam solution activated on this website, blocking the scripts/cookies from this tool would interfere with its core functionality (spam prevention). https://cookiedatabase.org/service/cleantalk-spam-protect/

    If you’d like to prevent loading Font Awesome from their CDN, you could go for a locally hosted implementation instead:

    https://fontawesome.com/v5/docs/web/setup/host-font-awesome-yourself

    Kind regards, Jarno

    Thread Starter davidsimon14

    (@davidsimon14)

    Well it seems to be working now, thank you both for the information!

    • This reply was modified 2 years, 1 month ago by davidsimon14.
Viewing 4 replies - 1 through 4 (of 4 total)
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