Departments

Hello @ckloh ,

You can add multiple business boxes for the different departments. Here is the screenshot: https://prnt.sc/9J6bsyXz-nKa

Also, you can filter those business boxes from the dashboard. Here is the screenshot: https://prnt.sc/1VuZ3_MGaWzu

But those will be in the same portal.

Thank you

Thanks for the reply.

Is there a way to filter the tickets list in the portal, by code or shortcode parameters?

Unfortunately, this is not possible.

Thank you