Deployment : Failed

  • Resolved Manibuntu

    (@manibuntu)


    2 years, 2 months ago

    Hello,

    I use duplicator since few years without problem (thank you for your work), but today i’m no able to deploy website.

    I’m trying to duplicate and redeploy website on my new local computer (ubuntu 22.04 + xampp).

    Duplicate step : No problem.

    Deploy : Installer failed @ Step 2 / 4 : Install Database

    login and password are OK with full right on the Database.
    (I use temporarily root to be sure the problem doesn’t come from user rights)

    “An unknown issue has occurred with the file and database setup process. Please see the dup-installer-log.txt file for more details.”

    This the log (no security problem, this is local only and i have change few information), but i don’t know what to do with it.

    `********************************************************************************
    * DUPLICATOR-LITE: Install-Log
    * STEP-1 START @ 12:01:16
    * VERSION: 1.4.7.2
    * NOTICE: Do NOT post to public sites or forums!!
    ********************************************************************************
    PACKAGE INFO________ CURRENT SERVER |ORIGINAL SERVER
    PHP VERSION_________: 8.1.4 |8.1.4
    OS__________________: Linux |Linux
    CREATED_____________: 2022-09-04 11:11:10
    WP VERSION__________: 6.0.2
    DUP VERSION_________: 1.4.7.2
    DB__________________: 10.4.24
    DB TABLES___________: 19
    DB ROWS_____________: 39,667
    DB FILE SIZE________: 415.48MB
    ********************************************************************************
    SERVER INFO
    PHP_________________: 8.1.4 | SAPI: apache2handler
    PHP MEMORY__________: 4294967296 | SUHOSIN: disabled
    SERVER______________: Apache/2.4.53 (Unix) OpenSSL/1.1.1n PHP/8.1.4 mod_perl/2.0.12 Perl/v5.34.1
    DOC ROOT____________: “/mnt/d6341c18-8ecf-426f-9244-9fd18ee54d62/CLIENTS/xx/xxx/WWW”
    DOC ROOT 755________: true
    LOG FILE 644________: true
    REQUEST URL_________: “https://xxx-xxx.lo/dup-installer/main.installer.php”
    ********************************************************************************
    USER INPUTS
    ARCHIVE ACTION______: “donothing”
    ARCHIVE ENGINE______: “shellexec_unzip”
    SET DIR PERMS_______: 1
    DIR PERMS VALUE_____: 1363
    SET FILE PERMS______: 1
    FILE PERMS VALUE____: 1204
    SAFE MODE___________: “0”
    LOGGING_____________: “1”
    CONFIG MODE_________: “NEW”
    FILE TIME___________: “current”
    ********************************************************************************

    ————————————–
    ARCHIVE SETUP
    ————————————–
    NAME________________: “/mnt/d6341c18-8ecf-426f-9244-9fd18ee54d62/CLIENTS/xx/xxx/WWW/20220827_xxx_[HASH]_20220904111110_archive.zip”
    SIZE________________: 164.92MB

    PRE-EXTRACT-CHECKS
    – PASS: Apache ‘.htaccess’ not found – no backup needed.
    – PASS: Microsoft IIS ‘web.config’ not found – no backup needed.
    – PASS: WordFence ‘.user.ini’ not found – no backup needed.
    BEFORE EXTRACION ACTIONS
    MAINTENANCE MODE ENABLE

    START ZIP FILE EXTRACTION SHELLEXEC >>>
    <<< Shell-Exec Unzip Complete.
    ————————————–
    POST-EXTRACT-CHECKS
    ————————————–
    PERMISSION UPDATES:
    -DIRS: ‘755’
    -FILES: ‘644’

    STEP-1 COMPLETE @ 12:01:20 – RUNTIME: 3.8087 sec.

    ********************************************************************************
    * DUPLICATOR-LITE INSTALL-LOG
    * STEP-2 START @ 12:01:33
    * NOTICE: Do NOT post to public sites or forums!!
    ********************************************************************************
    USER INPUTS
    VIEW MODE___________: “basic”
    DB ACTION___________: “empty”
    DB HOST_____________: “**OBSCURED**”
    DB NAME_____________: “**OBSCURED**”
    DB PASS_____________: “**OBSCURED**”
    DB PORT_____________: “**OBSCURED**”
    NON-BREAKING SPACES_: false
    MYSQL MODE__________: “DEFAULT”
    MYSQL MODE OPTS_____: “”
    CHARSET_____________: “utf8”
    COLLATE_____________: “utf8_general_ci”
    COLLATE FB__________: false
    VIEW CREATION_______: true
    STORED PROCEDURE____: true
    FUNCTION CREATION___: true
    ********************************************************************************

    ————————————–
    DATABASE-ENVIRONMENT
    ————————————–
    MYSQL VERSION: This Server: 10.4.24 — Build Server: 10.4.24
    FILE SIZE: dup-database__[HASH].sql (370.81MB)
    TIMEOUT: 5000
    MAXPACK: 268435456
    SQLMODE: STRICT_TRANS_TABLES,ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION
    NEW SQL FILE: [/mnt/d6341c18-8ecf-426f-9244-9fd18ee54d62/CLIENTS/xx/xxx/WWW/dup-installer/dup-installer-data__[HASH].sql]
    COLLATE FB: Off`

    The problem is the same if the archive come from another web server too.

    Could you help me please ?.
    Thank you ??

    • This topic was modified 2 years, 2 months ago by Manibuntu.
Viewing 3 replies - 1 through 3 (of 3 total)

  • Hey @manibuntu

    Thanks for the feedback! You might try to upgrade to the 1.5.0 version and see if that helps, the installer for that version has been improved.

    If you would like to submit a support ticket for this issue we can have a closer look at your setup. Please provide a link to this forum thread when submitting the ticket.

    Thanks~

    Thread Starter Manibuntu

    (@manibuntu)

    Hello @corylamleorg,

    I’ve just tried with the 1.5.0 version and it works ??

    Thank you for your work and your time.

    Excellent, thanks for the update!

Viewing 3 replies - 1 through 3 (of 3 total)
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