• Resolved kenty13

    (@kenty13)


    The deposit is set to 20% in the settings, but the calculations are not coming through correctly. See example picture. Can you please advise

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Niloy

    (@im_niloy)

    Hi,

    It’s possible that there could be an issue with your theme or another plugin causing a conflict.

    How to test for conflicts:

    The best way to determine if a theme and/or plugin is causing the issue is to:

    1. Temporarily switch your theme to WordPress Default theme.
    2. Try to reproduce the problem. If the problem is resolved, it’s a theme conflict. If not, continue to the next steps.
    3. Temporarily deactivate all plugins except WooCommerce.
    4. Try to reproduce the problem again. If the problem is resolved, it’s a plugin conflict. To figure out which plugin is causing the problem, continue to the next step.
    5. Reactivate your other plugins one by one, testing after each, until you find the one causing conflict.

    If it does, it’s likely a conflict with your current theme or one of the plugins.

    I hope this information is helpful to you.

    btw, i can see it’s calculate correctly https://cln.sh/2q8wkSfQ

    Plugin Author Niloy

    (@im_niloy)

    Hi,

    As we haven’t received a recent response, I’ll mark this as resolved.

    Feel free to open a new topic, if you continue encountering issues or reopen this topic
    we’d be happy to assist.

    Thank you!

    Hi, I have same issue, price displayed are not the same in checkout (with free delivery).

    Hi, I try without WooCommerce plugins activated, same result.

    Example: price product 195.00€, deposit 60€, in checkout -> 85.83€ (no delivery fees)… what is wrong?

    Hi, II think I know how the plugin behaves, it is the VAT that is added in proportion to the overall VAT. Is it possible to not take into account the VAT on the deposit?

Viewing 5 replies - 1 through 5 (of 5 total)
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