Deposits Temporarily Suspended
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I made my first sale on May 14 and after 2 days nothing was deposited to my account. I checked the status and my Woocommerce WP said “deposits temporarily suspended” I dropped my next product on the 19th and sold out all 36 in stock. However, it’s been 2 weeks and it still says “deposits temporarily suspended”
I checked and all plugins are updated and WP and WC and Stripe information is all up to date and approved. I provided tracking for all sales and have 0 disputes. All my customers are happy.
What is wrong and can someone help me?
My next product drop goes back in stock on 6/9 and I need my deposits to function please.
Thanks for the help
My current woocommerce support ticket open still has no reply. the number for that ticket is: #6335893The page I need help with: [log in to see the link]
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Thanks for reaching out!
I am sorry to hear that deposits are temporarily suspended on your site.
On occasion, automatic deposits to your bank account may be suspended.
This can happen for several reasons, including:
- Disputes from customers have seen a rapid or substantial increase.
- Your account was flagged for manual review due to irregular activity.
- Our payments partner, Stripe, has found other issues with your account.
When a suspension occurs on an active account, you should receive an email with information about the issue, either from the WooCommerce Payments team or Stripe. Please respond to this email with the required information to resume deposits.
If you did not receive an email, or have other questions, please contact support.
My current woocommerce support ticket open still has no reply. the number for that ticket is: #6335893
I noticed that your ticket remains open without any replies. We apologize for the inconvenience, as we’re currently experiencing a high volume of inquiries. Rest assured, we’ll respond to your query as soon as possible.
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