Deposits Temporarily suspended

  • Resolved easonzhong1210

    (@easonzhong1210)


    1 year, 4 months ago

    Hello, I have a problem with payments deposits. ?It?says?on?my?account?that Deposits Temporarily suspended, but I have no idea why or what information is missing. I had few order, and I need the funds to be deposited to?my?bank?account?so I can properly process it. My business broken soon because of the turnover! Please help!

    I tried to create support tickets but got no response, for about three week now. Please help! (Tickets 6532441)

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @easonzhong1210

    I’ve looked at your tickets, including 6532441, and I want you to know that our team is right on it, working hand-in-hand with Stripe to resolve this issue. Once they’ve figured it all out, you’ll be the first to know.

    I totally get that it’s frustrating when things take longer than expected. But please, rest assured that our team is on the case, and they’ll reach out to you as soon as we have a resolution.

    Meanwhile, I will mark this thread as resolved since our Happiness Engineers would best handle your concern there.

    Thanks!

    Thread Starter easonzhong1210

    (@easonzhong1210)

    But no one try to contact me for any update? What can I do in this case?

    Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @easonzhong1210

    I completely understand the importance of this for you.

    I would like to assure you that our team truly and sincerely cares about each and every customer of ours, as we always strive to provide the best possible experience here at WooCommerce. Our team is right here to help you further and clarify all case details.

    As much as I’d love to help you update it now, I’d like to let you know that our team can only investigate the issue. And they will definitely contact you soon.

    I really appreciate your patience and understanding regarding this.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Deposits Temporarily suspended’ is closed to new replies.

Tags