Deprecated API version

Hi there,

Could you share your System Status Report, it would help us to understand your site setup a bit better. You can find it via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, paste it here in your reply.

I’m getting the same error.

The exact error message (from response headers) that I’m getting:

[www-authenticate] => OAuth “Facebook Platform” “invalid_request” “(#2635) You are calling a deprecated version of the Ads API. Please update to the latest version: v10.0.”
[facebook-api-version] => v9.0

The “Facebook for Woocommerce” plugin version I’m using is 2.6.1

Same error and same version, 2.6.1.

Woocommerce version: 4.9.3
Wordpress version: 5.8

There was an error trying sync products using the Catalog Batch API for job c928…189: OAuthException: (#2635) You are calling a deprecated version of the Ads API. Please update to the latest version: v10.0.

My status report:

### WordPress Environment ###

WordPress address (URL): https://www.zzz.com.br
Site address (URL): https://www.zzz.com.br
WC Version: 5.6.0
REST API Version: ? 5.6.0
WC Blocks Version: ? 5.5.1
Action Scheduler Version: ? 3.2.1
WC Admin Version: ? 2.5.1
Log Directory Writable: ?
WP Version: 5.8
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: –
Language: pt_BR
External object cache: ?

### Server Environment ###

Server Info: Apache/2.4.25 (Debian)
PHP Version: 7.4.22
PHP Post Max Size: 25 MB
PHP Time Limit: 300
PHP Max Input Vars: 2500
cURL Version: 7.52.1
OpenSSL/1.0.2u

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.4.20-MariaDB-1:10.4.20+maria~stretch-log
Max Upload Size: 25 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.6.0
WC Database Prefix: csc_
Tamanho total do banco de dados: 345.81MB
Tamanho dos dados do banco de dados: 207.76MB
Tamanho do índice do banco de dado: 138.05MB
csc_woocommerce_sessions: Dados: 9.02MB + índex: 0.14MB + mecanismo InnoDB
csc_woocommerce_api_keys: Dados: 0.02MB + índex: 0.03MB + mecanismo InnoDB
csc_woocommerce_attribute_taxonomies: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
csc_woocommerce_downloadable_product_permissions: Dados: 0.02MB + índex: 0.17MB + mecanismo InnoDB
csc_woocommerce_order_items: Dados: 1.52MB + índex: 0.38MB + mecanismo InnoDB
csc_woocommerce_order_itemmeta: Dados: 13.52MB + índex: 9.03MB + mecanismo InnoDB
csc_woocommerce_tax_rates: Dados: 0.02MB + índex: 0.08MB + mecanismo InnoDB
csc_woocommerce_tax_rate_locations: Dados: 0.02MB + índex: 0.05MB + mecanismo InnoDB
csc_woocommerce_shipping_zones: Dados: 0.02MB + índex: 0.00MB + mecanismo InnoDB
csc_woocommerce_shipping_zone_locations: Dados: 0.02MB + índex: 0.03MB + mecanismo InnoDB
csc_woocommerce_shipping_zone_methods: Dados: 0.02MB + índex: 0.00MB + mecanismo InnoDB
csc_woocommerce_payment_tokens: Dados: 0.02MB + índex: 0.03MB + mecanismo InnoDB
csc_woocommerce_payment_tokenmeta: Dados: 0.02MB + índex: 0.05MB + mecanismo InnoDB
csc_woocommerce_log: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
csc_actionscheduler_actions: Dados: 19.05MB + índex: 25.13MB + mecanismo InnoDB
csc_actionscheduler_claims: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
csc_actionscheduler_groups: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
csc_actionscheduler_logs: Dados: 14.02MB + índex: 12.03MB + mecanismo InnoDB
csc_ac_segments: Dados: 0.02MB + índex: 0.00MB + mecanismo InnoDB
csc_admin_columns: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
csc_bv_fw_requests: Dados: 0.02MB + índex: 0.00MB + mecanismo InnoDB
csc_bv_ip_store: Dados: 0.38MB + índex: 0.33MB + mecanismo InnoDB
csc_bv_lp_requests: Dados: 0.02MB + índex: 0.00MB + mecanismo InnoDB
csc_bwfan_abandonedcarts: Dados: 0.02MB + índex: 0.09MB + mecanismo InnoDB
csc_bwfan_automationmeta: Dados: 0.02MB + índex: 0.03MB + mecanismo InnoDB
csc_bwfan_automations: Dados: 0.02MB + índex: 0.03MB + mecanismo InnoDB
csc_bwfan_contact_automations: Dados: 0.02MB + índex: 0.03MB + mecanismo InnoDB
csc_bwfan_logmeta: Dados: 0.02MB + índex: 0.03MB + mecanismo InnoDB
csc_bwfan_logs: Dados: 0.02MB + índex: 0.05MB + mecanismo InnoDB
csc_bwfan_message_unsubscribe: Dados: 0.02MB + índex: 0.09MB + mecanismo InnoDB
csc_bwfan_syncrecords: Dados: 0.02MB + índex: 0.05MB + mecanismo InnoDB
csc_bwfan_taskmeta: Dados: 0.02MB + índex: 0.03MB + mecanismo InnoDB
csc_bwfan_tasks: Dados: 0.02MB + índex: 0.05MB + mecanismo InnoDB
csc_bwfan_task_claim: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
csc_bwf_actions: Dados: 0.02MB + índex: 0.09MB + mecanismo InnoDB
csc_bwf_action_claim: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
csc_bwf_contact: Dados: 0.06MB + índex: 0.06MB + mecanismo InnoDB
csc_bwf_contact_meta: Dados: 0.02MB + índex: 0.00MB + mecanismo InnoDB
csc_bwf_wc_customers: Dados: 0.02MB + índex: 0.03MB + mecanismo InnoDB
csc_cart_notices: Dados: 0.02MB + índex: 0.00MB + mecanismo InnoDB
csc_commentmeta: Dados: 0.41MB + índex: 0.50MB + mecanismo InnoDB
csc_comments: Dados: 9.52MB + índex: 9.03MB + mecanismo InnoDB
csc_correios_postcodes: Dados: 1.52MB + índex: 0.28MB + mecanismo InnoDB
csc_dgwt_wcas_index: Dados: 1.25MB + índex: 0.02MB + mecanismo InnoDB
csc_dgwt_wcas_invindex_cache: Dados: 0.02MB + índex: 0.03MB + mecanismo InnoDB
csc_dgwt_wcas_invindex_doclist: Dados: 0.20MB + índex: 0.19MB + mecanismo InnoDB
csc_dgwt_wcas_invindex_info: Dados: 0.02MB + índex: 0.00MB + mecanismo InnoDB
csc_dgwt_wcas_invindex_wordlist: Dados: 0.11MB + índex: 0.05MB + mecanismo InnoDB
csc_dgwt_wcas_tax_index: Dados: 0.05MB + índex: 0.05MB + mecanismo InnoDB
csc_dgwt_wcas_var_index: Dados: 2.08MB + índex: 0.16MB + mecanismo InnoDB
csc_facetwp_index: Dados: 0.02MB + índex: 0.05MB + mecanismo InnoDB
csc_failed_jobs: Dados: 0.02MB + índex: 0.00MB + mecanismo InnoDB
csc_gglcptch_allowlist: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
csc_iconic_was_fees: Dados: 0.02MB + índex: 0.00MB + mecanismo InnoDB
csc_links: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
csc_mailchimp_carts: Dados: 1.02MB + índex: 0.00MB + mecanismo InnoDB
csc_mailchimp_jobs: Dados: 1.50MB + índex: 0.00MB + mecanismo InnoDB
csc_ms_snippets: Dados: 0.02MB + índex: 0.00MB + mecanismo InnoDB
csc_options: Dados: 8.31MB + índex: 1.22MB + mecanismo InnoDB
csc_podsrel: Dados: 0.02MB + índex: 0.06MB + mecanismo InnoDB
csc_postmeta: Dados: 48.53MB + índex: 39.83MB + mecanismo InnoDB
csc_posts: Dados: 12.34MB + índex: 3.41MB + mecanismo InnoDB
csc_pum_subscribers: Dados: 0.02MB + índex: 0.06MB + mecanismo InnoDB
csc_queue: Dados: 0.52MB + índex: 0.00MB + mecanismo InnoDB
csc_rank_math_404_logs: Dados: 0.14MB + índex: 0.05MB + mecanismo InnoDB
csc_rank_math_analytics_gsc: Dados: 6.02MB + índex: 6.27MB + mecanismo InnoDB
csc_rank_math_analytics_objects: Dados: 0.14MB + índex: 0.06MB + mecanismo InnoDB
csc_rank_math_internal_links: Dados: 0.06MB + índex: 0.02MB + mecanismo InnoDB
csc_rank_math_internal_meta: Dados: 0.08MB + índex: 0.00MB + mecanismo InnoDB
csc_rank_math_redirections: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
csc_rank_math_redirections_cache: Dados: 0.22MB + índex: 0.08MB + mecanismo InnoDB
csc_snippets: Dados: 0.05MB + índex: 0.00MB + mecanismo InnoDB
csc_social_users: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
csc_termmeta: Dados: 0.33MB + índex: 0.20MB + mecanismo InnoDB
csc_terms: Dados: 0.06MB + índex: 0.03MB + mecanismo InnoDB
csc_term_relationships: Dados: 1.45MB + índex: 1.36MB + mecanismo InnoDB
csc_term_taxonomy: Dados: 0.06MB + índex: 0.06MB + mecanismo InnoDB
csc_tm_taskmeta: Dados: 0.02MB + índex: 0.03MB + mecanismo InnoDB
csc_tm_tasks: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
csc_uap_affiliates: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
csc_uap_affiliate_referral_users_relations: Dados: 0.02MB + índex: 0.03MB + mecanismo InnoDB
csc_uap_banners: Dados: 0.02MB + índex: 0.00MB + mecanismo InnoDB
csc_uap_campaigns: Dados: 0.02MB + índex: 0.00MB + mecanismo InnoDB
csc_uap_coupons_code_affiliates: Dados: 0.02MB + índex: 0.00MB + mecanismo InnoDB
csc_uap_cpm: Dados: 0.02MB + índex: 0.00MB + mecanismo InnoDB
csc_uap_dashboard_notifications: Dados: 0.02MB + índex: 0.00MB + mecanismo InnoDB
csc_uap_landing_commissions: Dados: 0.02MB + índex: 0.00MB + mecanismo InnoDB
csc_uap_mlm_relations: Dados: 0.02MB + índex: 0.03MB + mecanismo InnoDB
csc_uap_notifications: Dados: 0.02MB + índex: 0.00MB + mecanismo InnoDB
csc_uap_offers: Dados: 0.02MB + índex: 0.00MB + mecanismo InnoDB
csc_uap_offers_affiliates_reference: Dados: 0.02MB + índex: 0.00MB + mecanismo InnoDB
csc_uap_payments: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
csc_uap_ranks: Dados: 0.02MB + índex: 0.00MB + mecanismo InnoDB
csc_uap_ranks_history: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
csc_uap_referrals: Dados: 0.06MB + índex: 0.02MB + mecanismo InnoDB
csc_uap_ref_links: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
csc_uap_reports: Dados: 0.02MB + índex: 0.00MB + mecanismo InnoDB
csc_uap_visits: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
csc_usermeta: Dados: 20.55MB + índex: 19.05MB + mecanismo InnoDB
csc_users: Dados: 1.52MB + índex: 0.80MB + mecanismo InnoDB
csc_wc_admin_notes: Dados: 0.02MB + índex: 0.00MB + mecanismo InnoDB
csc_wc_admin_note_actions: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
csc_wc_category_lookup: Dados: 0.02MB + índex: 0.00MB + mecanismo InnoDB
csc_wc_customer_lookup: Dados: 1.52MB + índex: 0.52MB + mecanismo InnoDB
csc_wc_download_log: Dados: 0.02MB + índex: 0.05MB + mecanismo InnoDB
csc_wc_gpf_render_cache: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
csc_wc_order_bundle_lookup: Dados: 0.08MB + índex: 0.08MB + mecanismo InnoDB
csc_wc_order_coupon_lookup: Dados: 0.13MB + índex: 0.17MB + mecanismo InnoDB
csc_wc_order_product_lookup: Dados: 1.52MB + índex: 1.61MB + mecanismo InnoDB
csc_wc_order_stats: Dados: 1.52MB + índex: 0.61MB + mecanismo InnoDB
csc_wc_order_tax_lookup: Dados: 0.02MB + índex: 0.03MB + mecanismo InnoDB
csc_wc_product_meta_lookup: Dados: 1.52MB + índex: 1.08MB + mecanismo InnoDB
csc_wc_reserved_stock: Dados: 0.02MB + índex: 0.00MB + mecanismo InnoDB
csc_wc_tax_rate_classes: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
csc_wc_webhooks: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
csc_wdr_order_discounts: Dados: 0.02MB + índex: 0.00MB + mecanismo InnoDB
csc_wdr_order_item_discounts: Dados: 0.02MB + índex: 0.00MB + mecanismo InnoDB
csc_wdr_rules: Dados: 0.02MB + índex: 0.00MB + mecanismo InnoDB
csc_wfBlockedIPLog: Dados: 0.02MB + índex: 0.00MB + mecanismo InnoDB
csc_wfBlocks7: Dados: 0.02MB + índex: 0.05MB + mecanismo InnoDB
csc_wfConfig: Dados: 1.27MB + índex: 0.00MB + mecanismo InnoDB
csc_wfco_connectormeta: Dados: 0.02MB + índex: 0.03MB + mecanismo InnoDB
csc_wfco_connectors: Dados: 0.02MB + índex: 0.03MB + mecanismo InnoDB
csc_wfco_report_views: Dados: 0.02MB + índex: 0.05MB + mecanismo InnoDB
csc_wfCrawlers: Dados: 0.02MB + índex: 0.00MB + mecanismo InnoDB
csc_wfFileChanges: Dados: 0.02MB + índex: 0.00MB + mecanismo InnoDB
csc_wfFileMods: Dados: 8.52MB + índex: 0.00MB + mecanismo InnoDB
csc_wfHits: Dados: 7.02MB + índex: 1.13MB + mecanismo InnoDB
csc_wfHoover: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
csc_wfIssues: Dados: 0.02MB + índex: 0.06MB + mecanismo InnoDB
csc_wfKnownFileList: Dados: 3.52MB + índex: 0.00MB + mecanismo InnoDB
csc_wfLiveTrafficHuman: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
csc_wfLocs: Dados: 0.02MB + índex: 0.00MB + mecanismo InnoDB
csc_wfLogins: Dados: 1.48MB + índex: 0.16MB + mecanismo InnoDB
csc_wfls_2fa_secrets: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
csc_wfls_settings: Dados: 0.02MB + índex: 0.00MB + mecanismo InnoDB
csc_wfNotifications: Dados: 0.08MB + índex: 0.00MB + mecanismo InnoDB
csc_wfPendingIssues: Dados: 0.02MB + índex: 0.06MB + mecanismo InnoDB
csc_wfReverseCache: Dados: 0.02MB + índex: 0.00MB + mecanismo InnoDB
csc_wfSNIPCache: Dados: 0.02MB + índex: 0.05MB + mecanismo InnoDB
csc_wfStatus: Dados: 0.11MB + índex: 0.09MB + mecanismo InnoDB
csc_wfTrafficRates: Dados: 0.02MB + índex: 0.00MB + mecanismo InnoDB
csc_woocommerce_bundled_itemmeta: Dados: 0.30MB + índex: 0.36MB + mecanismo InnoDB
csc_woocommerce_bundled_items: Dados: 0.02MB + índex: 0.03MB + mecanismo InnoDB
csc_woocommerce_gc_activity: Dados: 0.02MB + índex: 0.06MB + mecanismo InnoDB
csc_woocommerce_gc_cards: Dados: 0.02MB + índex: 0.06MB + mecanismo InnoDB
csc_woocommerce_gc_cardsmeta: Dados: 0.02MB + índex: 0.03MB + mecanismo InnoDB
csc_woocommerce_gpf_google_taxonomy: Dados: 1.52MB + índex: 0.00MB + mecanismo InnoDB
csc_wpgly_pix_receipts: Dados: 0.02MB + índex: 0.00MB + mecanismo InnoDB

### Post Type Counts ###

_pods_field: 11
_pods_pod: 2
_pods_template: 3
after_checkout_ob: 2
at_checkout_ob: 15
attachment: 2202
blocks: 155
boleto_reminder: 933
customize_changeset: 2
mc4wp-form: 1
nav_menu_item: 90
o-discount: 1
oembed_cache: 15
page: 24
popup: 11
popup_theme: 11
post: 15
product: 455
product_variation: 881
revision: 1511
shop_bogof_rule: 12
shop_coupon: 70
shop_order: 5469
shop_order_refund: 49
thppopuptemplate: 1
ux_template: 2
viramor: 8
wafs: 2
wc_order_email: 2
wc_order_status: 8
wc_product_tab: 25
wp-rest-api-log: 30
wpcf7_contact_form: 4

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (66) ###

Admin Columns Pro - Pods: por AdminColumns.com – 1.5.1
Admin Columns Pro - WooCommerce: por AdminColumns.com – 3.5.10
Admin Columns Pro: por AdminColumns.com – 5.5.3
FiboSearch - AJAX Search for WooCommerce (Pro): por FiboSearch Team – 1.13.0
Classic Editor: por WordPress Contributors – 1.6.2
Code Snippets: por Code Snippets Pro – 2.14.1
Contact Form 7 Extension For Mailchimp: por Renzo Johnson – 0.5.43
Contact Form 7: por Takayuki Miyoshi – 5.4.2
Customer Reviews for WooCommerce: por CusRev – 4.23
Disable WooCommerce Bloat: por ospiotr – 2.5.1
Duplicate Page: por mndpsingh287 – 4.4.1
Easy Theme and Plugin Upgrades: por Chris Jean – 2.0.2
Facebook para WooCommerce: por Facebook – 2.6.1
FacetWP - Flyout menu: por FacetWP
LLC – 0.7

FacetWP - Pods integration: por FacetWP
LLC – 1.2.2

FacetWP: por FacetWP
LLC – 3.8.10

FlyingPress: por  – 3.5.6
Font Awesome: por Font Awesome – 4.0.2
Gift Products For Woocommerce Pro: por Ocean Infotech – 1.0
reCaptcha by BestWebSoft: por BestWebSoft – 1.64
WooCommerce Attribute Swatches by Iconic: por Iconic  – 1.3.4
Iconic Sales Booster for WooCommerce: por Iconic – 1.1.6
Indeed Ultimate Affiliate Pro: por WPIndeed Development – 6.9.1
Loco Translate: por Tim Whitlock – 2.5.3
Mailchimp para Woocommerce: por Mailchimp – 2.5.2
MalCare Security - Free Malware Scanner, Protection & Security for WordPress: por MalCare Security – 4.63
Pix por Piggly (para Woocommerce): por Piggly Lab – 1.3.15
Pods - Tipos de conteúdo e campos personalizados: por Time Pods Framework – 2.7.30
Popup Maker: por Popup Maker – 1.16.2
Radio Buttons for Taxonomies: por helgatheviking – 2.3.1
Redis Object Cache: por Till Krüss – 2.0.21
Regenerate Thumbnails: por Alex Mills (Viper007Bond) – 3.1.5
Rank Math SEO: por Rank Math – 1.0.70
WooCommerce Show Single Variations by Iconic: por Iconic – 1.1.22
WC Dias adicionais por produto: por Fernando Acosta – 1.4.14
Notifica??o de rastreio por transportadora: por Fernando Acosta – 1.5.8
WC Lembrete de Boleto: por Fernando Acosta – 1.2.12
WC Correios Status Updater: por Fernando Acosta – 1.6.1
Calculadora de Frete otimizada no carrinho: por Fernando Acosta – 1.5.2
WC Simulador de Frete: por Fernando Acosta – 1.8.4
WC Simulador de parcelas e descontos: por Fernando Acosta – 1.7.0
WC Redu??o e restaura??o de estoque: por Fernando Acosta – 1.2.6
WC Tabela de Frete Offline: por Fernando Acosta – 1.5.0
Widgets in Menu for WordPress: por saurabhshukla
yapapaya – 1.0.0

WooCommerce Checkout Flow: por Flow Digital Creative Ecommerce – 1.0.2
Woo Discount Rules PRO 2.0: por Flycart – 2.3.8
Woo Discount Rules: por Flycart – 2.3.8
WooCommerce Admin: por WooCommerce – 2.5.1
WooCommerce Buy One Get One Free: por Oscar Gare – 2.2.1
WooCommerce Cart Notices: por SkyVerge – 1.13.1
Claudio Sanches - Correios for WooCommerce: por Claudio Sanches – 3.8.0
Brazilian Market on WooCommerce: por Claudio Sanches – 3.7.2
WooCommerce Gift Cards: por SomewhereWarm – 1.8.0
WooCommerce Pixel Manager: por woopt – 1.11.2
WooCommerce Google Analytics Pro: por SkyVerge – 1.10.0
Advanced Order Export For WooCommerce (Pro): por AlgolPlus – 3.1.9
WooCommerce Order Status Manager: por SkyVerge – 1.13.2
Pagar.me para WooCommerce: por Pagar.me
Claudio Sanches – 2.5.0

WooCommerce Product Bundles: por Em algum lugar quente – 6.10.2
WooCommerce Social Login: por SkyVerge – 2.11.0
WooCommerce Waitlist: por Neil Pie – 2.2.4
WooCommerce: por Automattic – 5.6.0
WooThumbs for WooCommerce by Iconic: por Iconic – 4.8.9
Wordfence Security: por Wordfence – 7.5.5
WP Rollback: por Impress.org – 1.7.1
ReCaptcha v2 for Contact Form 7: por IQComputing – 1.3.5

### Inactive Plugins (3) ###

Autonami Marketing Automations For WordPress: por BuildWooFunnels – 2.0.6
Disable Emails: por WebAware – 1.7.0
REST API Log: por Pete Nelson – 1.6.8

### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
object-cache.php: Redis Object Cache Drop-In

### Settings ###

API Enabled: ?
Force SSL: ?
Currency: BRL (R$)
Currency Position: left
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: bundle (bundle)
external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-filtered (exclude-from-filtered)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Base da loja: #6 - /loja/
Carrinho: #7 - /carrinho/
Finalizar compra: #8 - /finalizar-compra/
Minha conta: #9 - /minha-conta/
Termos e condi??es: ? Página n?o definida

### Theme ###

Name: CSCLK - Flatsome Child
Version: 3.0
Author URL: 
Child Theme: ?
Parent Theme Name: Flatsome
Parent Theme Version: 3.14.2
Parent Theme Author URL: https://www.uxthemes.com/
WooCommerce Support: ?

### Templates ###

Overrides: flatsome/woocommerce/archive-product.php
flatsome/woocommerce/cart/cart-empty.php
flatsome/woocommerce/cart/cart-shipping.php
flatsome/woocommerce/cart/cart.php
flatsome/woocommerce/checkout/form-checkout.php
flatsome/woocommerce/checkout/form-coupon.php
flatsome/woocommerce/checkout/terms.php
flatsome/woocommerce/checkout/thankyou.php
flatsome/woocommerce/content-product-cat.php
flatsome/woocommerce/content-product.php
flatsome/woocommerce/content-single-product.php
flatsome/woocommerce/content-widget-product.php
csclk-flatsome-child/woocommerce/emails/customer-completed-order.php
csclk-flatsome-child/woocommerce/emails/customer-on-hold-order.php
csclk-flatsome-child/woocommerce/emails/customer-processing-order.php
flatsome/woocommerce/global/breadcrumb.php
flatsome/woocommerce/global/quantity-input.php
flatsome/woocommerce/global/wrapper-end.php
flatsome/woocommerce/global/wrapper-start.php
flatsome/woocommerce/loop/loop-end.php
flatsome/woocommerce/loop/loop-start.php
flatsome/woocommerce/loop/pagination.php
flatsome/woocommerce/loop/result-count.php
flatsome/woocommerce/loop/sale-flash.php
flatsome/woocommerce/myaccount/form-login.php
flatsome/woocommerce/myaccount/navigation.php
flatsome/woocommerce/notices/error.php
flatsome/woocommerce/notices/notice.php
flatsome/woocommerce/notices/success.php
flatsome/woocommerce/product-searchform.php
csclk-flatsome-child/woocommerce/single-product/add-to-cart/variable.php
flatsome/woocommerce/single-product/photoswipe.php
flatsome/woocommerce/single-product/price.php
flatsome/woocommerce/single-product/product-image.php
flatsome/woocommerce/single-product/product-thumbnails.php
flatsome/woocommerce/single-product/rating.php
flatsome/woocommerce/single-product/related.php
flatsome/woocommerce/single-product/review.php
flatsome/woocommerce/single-product/sale-flash.php
flatsome/woocommerce/single-product/share.php
flatsome/woocommerce/single-product/short-description.php
flatsome/woocommerce/single-product/tabs/tabs.php
flatsome/woocommerce/single-product/title.php
flatsome/woocommerce/single-product/up-sells.php
flatsome/woocommerce/single-product-reviews.php
flatsome/woocommerce/single-product.php
flatsome/woocommerce/content-product_cat.php

### Gift Cards ###

Database Version: 1.8.0
Loopback Test: –
Task Queueing Test: ?

### Product Bundles ###

Database Version: 6.10.2
Loopback Test: ?
Template Overrides: –

### Social Login ###

Facebook: ? Available
Twitter: Disabled
Google: ? Available
Amazon: Disabled
Linkedin: Disabled
Paypal: Disabled
Disqus: Disabled
Yahoo: Disabled
Vkontakte: Disabled

### Action Scheduler ###

Complete: 58.587
Oldest: 2021-08-03 10:10:50 -0300
Newest: 2021-08-27 09:43:04 -0300

Failed: 51
Oldest: 2021-07-15 16:57:08 -0300
Newest: 2021-08-16 07:24:56 -0300

Pending: 2
Oldest: 2021-08-27 13:38:36 -0300
Newest: 2021-09-02 23:56:03 -0300

### Status report information ###

Generated at: 2021-08-27 09:57:55 -03:00

• This reply was modified 3 years, 2 months ago by Guilherme Frisoni.

Same thing here, unfortunately.

My product sets are not syncing at all.

I tried to disconnect and reconnected the integration, but nothing changed.

Please advise!

This is the error I’m getting, like the other folks up here.

body: {“error”:{“message”:”(#2635) You are calling a deprecated version of the Ads API. Please update to the latest version: v10.0.”,”type”:”OAuthException”,”code”:2635,”fbtrace_id”:”AuykdGgYTVcL7B77IZa2W2v”}}

08-27-2021 @ 16:46:38 – There was an error trying sync products using the Catalog Batch API for job 1627fa0bd044aad74806efa94433de67: OAuthException: (#2635) You are calling a deprecated version of the Ads API. Please update to the latest version: v10.0.

Thanks for sharing the system status report @frisoni.

I will try replicating this behavior on a test site and get back to you with findings soon.

Hey @alemao2k6, @simonwesterlund and @optiflow,

I’m sorry to read you are experiencing the same.

Since you’re not the person who originally started this topic then, per the forum guidelines, please start your own topic? We’ll be more than happy to help there ??

Please share a link to this topic for reference once you do, and make sure you include your system status report too.

See you!

Thanks @battouly.

If you need, I can replicate my site in a testing environment for you.
Just tell me.

Hey @frisoni,

Thanks for the cooperation, I appreciate.

We’ve seen quite a few reports about this issue since yesterday. The developers are currently looking into it and maybe coming with a solution soon.

I will keep you posted with updates on this thread.

Thanks again for your patience while we work on this.

Best!

Following this too. Seems I’m having the same deprecated API as well.

I found the fix.
You have to go to facebook-for-woocommerce/includes/fbgraph.php
And change the line
const API_VERSION = ‘v9.0’;
to
const API_VERSION = ‘v10.0’;`

Thanks @schero86.

That seems to work. ??

@frisoni,

The developers worked on this and a new release will be available early this week.

Please keep an eye out for a release from today.

Best!

Thank you very much development team, the plugin is fixed for the API version issue.

I’d just like to share that I had to delete my main product set (the only one I am actually using in ads), because along the way it stopped updating when I add or remove products from the related woocommerce category; Especially when removing, the products still remained in the FB product set on Facebook business manager….

Deleting the product set on Facebook for Woocommerce plugin settings, and recreating it worked like a charm. If I have issues syncing again, I will open a new ticket, but I believe this was a glitch due to the API error reported here.

Thanks