Deprecated: explode(): Passing null to parameter #2 ($string) of type string is

Hey @appchs843 ,

I’m sorry to hear about the issue you’re facing with New order emails! If I understand correctly, the deprecated warning pops up when clicking to enable the New order emails and saving the changes, yes?

Does this issue happen with all email types, or only the New order email? Can you please share a clear screenshot of the warning as you’re seeing it on your end? If you don’t already have a screenshot tool installed,?Snipboard.io?can be used for easily sharing screenshots. Please follow the instructions on that page, then paste the URL in your reply here.

Additionally, can you please share the following:

• System Status Report:?navigate to?WooCommerce?→?Status. Select?Get system report?and then?Copy for support.
• Fatal Error log:?Share a copy of any fatal error log found under?WooCommerce?→?Status?→?Logs.

Cheers!

It seems to only be happening with the New Order Notification email. This is the error message I get in the screenshot https://snipboard.io/cgFbrx.jpg.

Here is the System Status report:

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Page does not contain the [woocommerce_my_account] shortcode.<br>Terms and conditions: #612 - /terms-conditions/ Theme<br><br>Name: Divi<br>Version: 4.27.2<br>Author URL: https://www.elegantthemes.com<br>Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme<br>WooCommerce Support: ? Templates<br><br>Overrides: Divi/woocommerce/emails/admin-new-order.php Square<br><br>Environment: Production<br>Tokenization Enabled: –<br>Debug Mode: Off Admin<br><br>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>pattern-toolkit-full-composability<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>printful<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br>launch-your-store<br><br>Disabled Features: experimental-blocks<br>minified-js<br>product-pre-publish-modal<br>settings<br>async-product-editor-category-field<br>product-editor-template-system<br>blueprint<br>reactify-classic-payments-settings<br><br>Daily Cron: ? Next scheduled: 2024-11-13 12:27:32 +00:00<br>Options: ?<br>Notes: 16<br>Onboarding: completed Action Scheduler<br><br>Complete: 5,580<br>Oldest: 2024-10-12 19:29:51 +0000<br>Newest: 2024-11-12 19:22:20 +0000<br><br>Failed: 156<br>Oldest: 2023-04-13 21:52:53 +0000<br>Newest: 2024-11-12 15:32:43 +0000<br><br>Pending: 5<br>Oldest: 2024-11-12 19:37:19 +0000<br>Newest: 2024-11-19 18:27:14 +0000 Status report information<br><br>Generated at: 2024-11-12 19:29:47 +00:00<br>

Hi @appchs843

Thank you for sharing the SSR! This really helps us troubleshoot more effectively.

I noticed that the Divi theme is overriding the default WooCommerce new order email template (Divi/woocommerce/emails/admin-new-order.php). This suggests the deprecation message is likely coming from the theme itself, which may have compatibility issues with your current PHP version (8.1.29).

To test this, try switching to a default WordPress theme (like Storefront) and check if the issue persists. If switching themes resolves it, reaching out to the theme author for a compatibility update would be a good next step.

Hope this helps! Let me know if you have further questions.