Deprecation & Database Error on update Pro 2.4.1

  • Resolved melindakozel

    (@melindakozel)


    9 months, 2 weeks ago

    I am updating a clients website and getting the follow errors when updating Custom-Twitter-Feeds-Pro.

    The Deprecation messages are showing on the front-end.

    I have not found any conclusive solutions to these issues. I have put in a support ticket but have had no response.

    I would appreciate any help and clear steps on how to repair code in the php files or guidance on if rolling back is a better option. I have some working knowledge of php and can make updates but I have less experience on how database/server connections work-so any specifics would be very helpful. Thank you so much!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Smash Balloon Louis

    (@smashballoonlouis)

    Hi @melindakozel,

    Thank you for contacting us! Unfortunately due to policies of the www.ads-software.com forums, we are not able to provide support for our Pro plugins here, but we’ll be happy to help with this. I checked our inbox and see that we received a support case from you and sent a response on the morning of February 7th. Could you check if that might have been caught in a spam filter? If not, please let me know and we’ll start a new case and send you an email directly.

    Apologies for the inconvenience and we’ll look forward to assisting further with this issue.

    Best regards,
    Louis

    Thread Starter melindakozel

    (@melindakozel)

    It was in my spam folder. Thank you! I will reply to the email to confirm where to place that bit code.

    Plugin Support Smash Balloon Louis

    (@smashballoonlouis)

    Hi Melinda,

    Thanks for the update! I’m glad to hear you found the message. We’ll be happy to assist further as needed directly in your support request via email.

    Thanks!
    Louis

Viewing 3 replies - 1 through 3 (of 3 total)
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