Deprecation Error

  • Resolved christiangonzales

    (@christiangonzales)


    1 year, 1 month ago

    Hello,

    I am currently using this plugin and one of its layouts. I am attempting to create a contact page, but every time I attempt to do so, the page says “There has been a critical error on this website.” This error only appears on the live page; when editing using Elementor, the content loads with no problem. I imported in all of the content via the plugin, using the Personal Blog V2 template kit. Using a debugger plugin, I was able to log this error and trace it back to this plugin and not any of the contact form plugins (which are disabled at the time of the debugging).

    Please see the error log here: https://drive.google.com/file/d/12Ix3D4UKZ44RKdTFytGHnLuiDV_tJ7Qu/view?usp=sharing

    Please assist me in getting this issue taken care of. Thank you.

    Side note: WordPress is 100% up to date, including the themes and plugins. This is a fresh new website that was just started this week and is under construction.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor George

    (@rubeushagrid13)

    Hello,

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to our email – [email protected] as well

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. please don’t forget to mention the support URL from www.ads-software.com

    Kind regards

    George

    Thread Starter christiangonzales

    (@christiangonzales)

    Hello George,

    I have emailed the information you have requested. Please check your email and let me know if you need anything else. I will be glad to give you admin access if necessary.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Deprecation Error’ is closed to new replies.