Description duplication in product posts

  • Resolved yoshimi0487

    (@yoshimi0487)


    4 years, 4 months ago

    Hi,

    I am finding that when i publish a product on my website that the description is being duplicated, and i cant figure out why. I write the description, add some upsell/crosssell links as normal, but once it has been published it shows the description at the top and below the up/cross sell links which i haven’t asked it to do.

    Any idea how to fix this please?

Viewing 4 replies - 1 through 4 (of 4 total)

  • Are you adding both a description and a short description? Could you post a link to your site?

    Thread Starter yoshimi0487

    (@yoshimi0487)

    Thank you for your reply.

    no I am just adding the main description. It is in every product.

    The link to the page:
    https://www.rhinorevolution.org.uk/shop/

    Plugin Support kellymetal a11n

    (@kellymetal)

    Hi there,

    Thank you for providing that link to your Shop page. I took a look at several different products, but in every case I only saw the description displayed once:

    product description
    Link to image: https://d.pr/i/x52bvj

    Were you already able to resolve this issue? If so, great!

    Otherwise, please send some screenshots of where you are seeing the duplicated product description. I recommend https://snipboard.io for easily sharing screenshots – please follow the instructions on the page, then paste the URL in your reply here.

    AJ a11n

    (@amandasjackson)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Description duplication in product posts’ is closed to new replies.