Description not coming through

  • Resolved mariandavalos

    (@mariandavalos)


    8 years, 3 months ago

    I have set up the notifications for new users registration – for admin.

    All my other fields come through perfectly fine with the exception of the user description.

    Here is the login page of my website:
    https://insightdentalsystems.com/my-account/

    What I tried:
    I have looked on the code and it is targeting “user_description” while my form targets “description”. I changed the “user_description” to “description” inside class-bnfw-engine.php file under includes/imports.php so it would pull in the right information but it did not work (I changed the code back to what it was just in case).

    If anyone can give any ideas of what to try next that would be much appreciated. I have tried for hours to fix this thing and running out of ideas. It is very important I get the description.

    https://www.ads-software.com/plugins/bnfw/

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author bnfw

    (@voltronik)

    Hi mariandavalos,
    Thanks for your message.

    I would suggest to try and get the form to post to the standard user_description within WordPress instead of posting to description.

    What are you using to create your form?

    Thanks,
    Jack

    Thread Starter mariandavalos

    (@mariandavalos)

    It is integrated with woocommerce. so I added this plugin and added some code to have more fields:

    “WooCommerce Registration Fields” by
    https://claudiosmweb.com/

    I tried it and now under Author information the description did not come in and in the email I received did not have it either:

    Display Name: testindescription13
    User Firstname: Marian
    User Lastname: Davalos

    Author User Description:

    User Login: testindescription13

    User Nicename: testindescription13

    User Email: [email protected]

    Thread Starter mariandavalos

    (@mariandavalos)

    I think perhaps when updating the code for better notifications I missed changing the user_description somewhere else but I don’t believe I have enough knowledge of PHP to have noticed. Is there another instance of that variable anywhere else that should also be replaced?

    Plugin Author bnfw

    (@voltronik)

    Hi mariandavalos,
    Ok, so if you look at a user in the WordPress admin, do they have information in their Biography field?

    Jack

    Thread Starter mariandavalos

    (@mariandavalos)

    Yes

    Plugin Author bnfw

    (@voltronik)

    Hi mariandavalos,
    Ok, in that case, if you search the database for your user’s biography, does it show up in the user_description column?

    Jack

    Thread Starter mariandavalos

    (@mariandavalos)

    I went to check to the database under wp_user and could not find a column titled user_description. There were:
    user login, user pass, user nicename, user email, user url, user, registered, user activation key, user status, and display name. Am I looking in the right place? should there be a column and just isn’t there?

    Plugin Author bnfw

    (@voltronik)

    What about in the usermeta table?

    Jack

    Thread Starter mariandavalos

    (@mariandavalos)

    it contains: user id, key-meta, and meta value. under user key meta I could not find “description” or “user_description”…
    it must be been stored somewhere else. I know it must because once someone signs up i can see it at the back end.

    Thread Starter mariandavalos

    (@mariandavalos)

    I went to another database I have and I found “description” under the usermeta table but I know thats not the right database. could it be using it somehow?

    Plugin Author bnfw

    (@voltronik)

    Hi mariandavalos,
    Just had a look and under the wp_usermeta table, there’s a column called meta_key which has a row called ‘description’ – this is the field you’re looking for.

    Let me know if this helps.

    Thanks,
    Jack

    Plugin Author bnfw

    (@voltronik)

    Closing due to inactivity. If you need further help with this, please feel free to re-open this thread.

Viewing 12 replies - 1 through 12 (of 12 total)
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