Design library doesn’t work

  • Resolved darfil

    (@darfil)


    4 months, 2 weeks ago

    Hi,

    I tested Spectra on a WP custom theme ad it works.

    I just create a fresh installation of wordpress with the Twenty Twenty-Four theme (no plugins installed) and the design library has no results: no patterns, no pages, no kits.

    Also clicking the sync button doesn’t change anytihing.

    The console gives me this error:

    Object { code: "invalid_json", message: "The response is not a valid JSON response." }main.js:2:154213

        initializeBlocksAndSites https://wptest.os2service.com/wp-content/plugins/ultimate-addons-for-gutenberg/lib/gutenberg-templates/dist/main.js?ver=2.2.3:2

        o https://wptest.os2service.com/wp-content/plugins/ultimate-addons-for-gutenberg/lib/gutenberg-templates/dist/main.js?ver=2.2.3:2


    How can I resolve this issue?

    • This topic was modified 4 months, 2 weeks ago by darfil.
    • This topic was modified 4 months, 2 weeks ago by darfil.
    • This topic was modified 4 months, 2 weeks ago by darfil.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support mohsinbsf

    (@mohsinbsf)

    Hi @darfil,

    Thanks for getting in touch with us.

    I have tested on my installation and it is working fine, here is the reference video: https://d.pr/v/uZ4RpO

    Please check by regenerating permalinks and clearing all the caches including the server-side cache. Apart from this, please also ensure that you are using the latest version of the Spectra.

    Please try and let me know how it goes.

    Have a nice day!

    Thread Starter darfil

    (@darfil)

    Regenerating permalinks worked for me.

    Thanks

    Plugin Support mohsinbsf

    (@mohsinbsf)

    Hi @darfil,

    I am glad to know that it is working for you.

    Please feel free to open a new thread if you face any other issues.

    Have a nice day!

Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.