• Resolved bildgarten

    (@bildgarten)


    Hi,
    I need help with Neve Theme.
    Design looks to be broken outside (all the pictures and animation doesn’t work anymore, but if I log in – it looks correct.
    What does it mean?

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hi @bildgarten!

    Thanks for choosing Neve!

    This issue could be caused by a plugin conflict. Please try to backup your site, deactivate all plugins, then reactivate them one by one so you will be able to check which one could cause the problem and replace it with an alternative plugin. Also, please try to clear the cache.

    I hope this helps!

    Thread Starter bildgarten

    (@bildgarten)

    Thank you, I’ve tried your advise, but it didn’t work, I’m sorry.
    I have only these plugins:

    Contact Form 7
    Gutenberg Blocks and Template Library by Neve theme
    IONOS Assistant
    Orbit Fox Companion by Neve theme
    Templates Patterns Collection
    WooCommerce
    WordPress Importer
    WPForms Lite

    Thread Starter bildgarten

    (@bildgarten)

    and I used Neve starter site from template cloud – gutenberg template original

    Thread Starter bildgarten

    (@bildgarten)

    when I Regenerate Styles in Gutenberg Plugin, it works just for a moment, then the old problem again…

    • This reply was modified 3 years, 6 months ago by bildgarten.
    • This reply was modified 3 years, 6 months ago by bildgarten.

    Hi @bildgarten!

    I noticed that in the browser console of your site there are two errors that could cause the issue. Both of them suggest that your site, which is secure, tries to load insecure content. Please go to Settings -> General and make sure the two links from WordPress Address (URL) and Site Address (URL) contain “https” in the beginning, not “http”, as you can see here.

    Let me know if this solves your issue!

    Thread Starter bildgarten

    (@bildgarten)

    Hi everbody!

    thank you for helping.

    The solution was: SSL certificate on my website isn’t configured properly. Set it again, and it runs!

    Hi there!

    We are glad to hear the issue was solved!

    Have a nice day!

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Design seems to be broken’ is closed to new replies.