Desktop Server Support is Excellent

I am greatly impressed with the support the Desktop Server staff provides.
They follow up quickly, and willing to help when the problem is a bit outside of their tools and plugin.

Desktop Server creates a simulated server environment on your computer.
I use Duplicator to create archive zip packages of live sites, which Desktop server will import and I can work on an offline copy of the site.

This plugin simplifies the reversal process and allows you to replace your live copy with the one in your desktop environment.

This works as a back up with the added advantage that you can see that your back up copy is actually functional.

I use Vaultpress and Woocommerce, and you would expect reasonable level of support. Neither does a very good job compared to Desktop Server staff.
I am dropping VaultPress due to the lack of support. The other problem with Vaultpress is that the back up file is good only within the Vaultpress system, it does not work as a ‘normal’ archive.

The 100 bucks for Desktop Server is well worth the cost. I highly recommend their product.