• when this plugin is active, the main product photo doesn’t display anymore + description is missing. this plugin causes malfunction. do not use

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Benoti

    (@benoti)

    Sorry to read this, but since you don’t give any details about this bug (wp, wc versions, theme), , I think, all your trouble might be caused by your theme or another plugin that hook the same actions.
    This plugin only use official woocommerce hooks that are use in product template.
    As your are (at this time) the only user that have this problem, I really like to reproduce such a bug.

    Hope you will reply to this message !

    Best regards

    Same problem here..
    Divi theme and Brozzme Product Navigation plugin. After plugin activation the product image disappears, no description etc… ??

    WP Version 4.7

    • This reply was modified 7 years, 11 months ago by swooby2001.
    • This reply was modified 7 years, 11 months ago by swooby2001.
    Plugin Author Benoti

    (@benoti)

    Ok, I take a look, with divi 3.0.17 and wp 4.7. I hope I can reproduce the bug and fix it very soon.

    Are you trying to use the shortcode in the Divi builder ?

    Do you think you have a plugin or something in the template that can break it ? Don’t hesitate to add more details about your activated plugins.

    Thank a lot

    • This reply was modified 7 years, 11 months ago by Benoti.

    Hi Benoti,

    no, I ve just activated the plugin without using the shortcode in the builder. There are more than 20000 product pages…

    My plugins:

    ? BackUpWordPress

    ? Bloom

    ? Brozzme Product Navigation
    ? Contact Form 7

    ? Cookie Notice

    ? CSSHero

    ? Divi Builder

    ? Divi Commerce

    ? Elegant Themes Updater

    ? Hello Dolly

    ? Monarch Plugin

    ? Regenerate Thumbnails

    ? Section Styles Manager

    ? Woo Button Text

    ? WooCommerce

    ? WooCommerce – Store Exporter

    ? WooCommerce Customizer

    ? WooCommerce Germanized

    ? Woocommerce Image Zoom

    ? Woocommerce Images

    ? WP All Import – WooCommerce Add-On Pro

    ? WP All Import Pro

    ? WP Dashboard Notes

    ? WP Image Zoom

    ? WP Migrate DB

    ? WP-PageNavi

    ? WP-Sweep

    ? YITH WooCommerce Wishlist

    ? Yoast SEO

    hope that helps.

    regards

    • This reply was modified 7 years, 11 months ago by swooby2001.
    Plugin Author Benoti

    (@benoti)

    Thanks for the details.

    The plugin only use native woocommerce hook, and there’s no reason that its code breaks anything in your template. But, you are using different plugins that can use the same hook.

    As I can’t test compatibilitty with each of them, it will be very usefull for me to detect which plugin interfers.
    Can you try to run BPN and desactivate these plugins one by one : Woocommerce Customizer, Woocommerce Image Zoom, Divi Commerce.
    When bpn runs fine, please give me the details, I will try to reproduce and fix with another priority.

    Do you use your own template to display products ?

    “Can you try to run BPN and desactivate these plugins one by one : Woocommerce Customizer, Woocommerce Image Zoom, Divi Commerce.”

    I ve tried, but doesn’t change a thing. Even if I deactivate nearly every other plugin, doens’t work…

    Plugin Author Benoti

    (@benoti)

    I have reproduce the bug with one install only. I found the solution to make it works.

    I keep you in touch, but there will be an update of the plugin soon.

    Thank a lot !

    Cool. Looking forward to the update ??

    Plugin Author Benoti

    (@benoti)

    I just published an update of Brozzme Product Navigation (version 1.2.9).

    You maybe need to save your settings.

    Hope it works with this fix !

Viewing 9 replies - 1 through 9 (of 9 total)
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