Detail image is changing from original selected image

  • Resolved knowlagirl

    (@knowlagirl)


    8 years, 6 months ago

    Hello, I just purchased the pro version of this theme because I thought the additional features would enhance a map I am trying to put together but I am having some problems. First, my detail image doesn’t seem to upload unless it’s really small, a large image just doesn’t display, example: it won’t display an image 800 x 800 that is less than 200kb. My second problem and maybe it’s related, but the display image is changing from the one I upload to a default one in my media library after I update the file and preview it.
    I am currently up to date on my themes, plugins, etc.

    https://www.ads-software.com/plugins/draw-attention/

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello, to help you we will need a link to the website in question. Also, please let us know if the regular media library uploads and image placement are working properly. Problems with an image size sounds like an issue with your base WP installation or an incompatible plugin. We will also need to check if your site is generating any javascript errors.

    As a pro subscriber it may be easier for support if you email followups to [email protected].

    Here is one thing you can try. By default our plugin uses the “large” size of the image, but perhaps you need the full size because of your other media settings. You can change it to use full by placing the following in your functions.php file:

    ?add_filter( ‘da_detail_image_size’, ‘my_da_detail_image_size’, 10, 4 );
    function my_da_detail_image_size( $size, $hotspot, $img_post, $settings ) {
    return ‘full’;
    }

    Thread Starter knowlagirl

    (@knowlagirl)

    okay thanks, I’ll give this a try and if it doesn’t work then I’ll follow up and let you know.

Viewing 3 replies - 1 through 3 (of 3 total)
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