Detect comment from spambots marks all comments as spam

  • Resolved mwschaff

    (@mwschaff)


    2 months, 2 weeks ago

    I recently turned on the the “Detect spambots posting comments” setting in the Comment Spam section. It immediately started all comments coming in (including valid human generated comments) as spam. I have since turned it off and people are again able to comment.

    What do I need to do?

    Thank you for your help

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    Hi @mwschaff

    Do you have any cache plugins on? It might be the antibot keys are updated by cronjob (approx after 5 days) still the cache of the post page is not updated to have those keys.

    Can you please send me the page URL using https://pastebin.com/ ? You may use the burn-after-read option of it.

    We are working on to enhance this issue by using expiry time for keys and updating with ajax.

    Regards

    Thread Starter mwschaff

    (@mwschaff)

    Here is the link https://pastebin.com/8zWWrQNK

    The issue is not specific to that link. All the posts on my blog allow comments. Currently the “Detect Spambots” option is turned off.

    In terms of cache I use WP Fastest Cache plugin. For comments I use wpDiscuz plugin with the “Enable Cache” setting on.

    Thanks for your help

    Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    Hi @mwschaff,

    If I cross-check the link you have sent it does not have the AIOS comment spam antibot keys as input type hidden anymore.

    As you have disabled WP Security > Spam prevention > Comment spam > Detect spambots posting comment feature , It should not make the comments posted as spam by AIOS. Hope it was not blocking the whole comment post let me know if that is the case.

    Clear cache so it should work right now. We are working on the feature so cache should not mark spam actual comments. Upcoming release might have it.

    Regards

    Thread Starter mwschaff

    (@mwschaff)

    With the “Detect spambots” turned on people were able to make a comment. It was just that all comments were considered spam. WP does not notify you that a spam comment was submitted so unless you happen to check the comment just sits in the spam folder. I was able to find a spam notifier plugin that notified me every time a spam comment was submitted. That is a work around the issue. For the time being I’ve turned it off and re-evaluate if too many spam comments come in. I look forward to the change in a future release. Thanks for your help.

    Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    Hi @mwschaff

    Ok, But if you have cleared the cache and still the comments are marked spam ?

    It might be wpDiscuz comment form does not use the standard comment form filter,

    https://snipboard.io/bZy9qz.jpg

    So the comment form submit button in the input type hidden is not added as the screenshot below shows.

    https://snipboard.io/u298Ie.jpg

    I will create an internal ticket to cross-check.

    Regards

    Thread Starter mwschaff

    (@mwschaff)

    @hjogiupdraftplus you asked ”?if you have cleared the cache and still the comments are marked spam ?” Unfortunately the answer is I don’t know. Within wpDiscuz the is the option to “Purge Comment and User Caches” I only do that when the is a wpDiscuz plugin update as they always recommend to purge cache after updating.

    Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    Hi @mwschaff,

    Ok, if it is due to wpDiscuz and AIOS plugin conflict marked as spam we have to cross-check that also.

    If it is a cache issue, the upcoming AIOS release will resolve it.

    Regards

    Thread Starter mwschaff

    (@mwschaff)

    Thank you

Viewing 8 replies - 1 through 8 (of 8 total)
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