Developer Support is Questionable

  • Is this a supported plugin? I submitted a question via the developer’s ticketing system after purchasing the pro version and have yet to receive a response. I’m concerned about moving forward if the developer is no longer offering support or updates. It’s exactly what I need and I hope that the developer see this review and eases my concerns. Thank you!

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  • Plugin Author Nickolas Otrain

    (@codebangers)

    Sorry for the delay. I don’t get emails from the WordPress forum. Did you get a response on the portal. Which name is it under and I’ll take a look.

    hi Nicholas,

    I am trying to activate the pro plugin I purchased on 11/13 but it is not activating. Also the support ticket on your site is not letting my raise a request ticket. Not sure what to do but if you are able to assist perfect.

    [email protected]

    long nguyen

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