Device not compatible?

  • Resolved catmaniax

    (@catmaniax)


    7 years, 2 months ago

    Hello, I really wanted to try this and I installed the app on my android phone, but it says that the device is not compatible.

    I have a brand new, non-rooted, Xiaomi Redmi Note 4 running on Android 7/Nougat.

    Can you please let me know?
    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

  • Catmaniax,

    Thank you for reaching out and wanting to use Trusona. Despite your device not being rooted, there are certain safety checks within the Trusona app that are preventing your device from working with Trusona. We are working on a solution and will release an update to the Trusona app on Android. Once the update is available I will message you. To make sure you can use Trusona, would you like to beta test our solution?

    TrusonaSupport

    Thread Starter catmaniax

    (@catmaniax)

    Hello and thanks for the reply.

    I’m interested in the beta, can you please send it to me?

    Maybe the problem is because Xiaomi smartphones use MIUI…?

    Thread Starter catmaniax

    (@catmaniax)

    I just saw that a new update for the android app has become available and it seems to be working, thank you!

    I will be testing out Trusona. However, what I don’t like a lot from seeing it a little is that a redirection is made to another page.

    I have been trying out another plugin as well (Keyy) and it would be great if you could add the “wave” form in the wp-login screen, much like what the good old Clef did.

    Anyway, thanks again for the update ??

    @catmaniax

    I am glad to hear everything is working and thank you for your feedback.

    We have some features brewing in our lab that we are excited to rollout.

    Thread Starter catmaniax

    (@catmaniax)

    Thanks, I’m looking forward to it.

Viewing 5 replies - 1 through 5 (of 5 total)
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