DHL Paket International is not working

  • Resolved Tremer

    (@tremer)


    6 years, 1 month ago

    Hello,

    your plugin is still buggy but working very well for national shipments.
    Our problem is that it is not working with “DHL Paket International”.

    Therefor I would like to ask something. Both of our participation numbers (national and international) are 01. Is it possible that this is the issue why it dose not work?

    Regards Michael

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Shadi Manna

    (@shadim)

    Michael,

    What exactly is not working with international orders? Can you add the error message?

    Best,
    Shadi.

    Thread Starter Tremer

    (@tremer)

    The message was: “Order #8405: Please, provide a participation number for the shipping method in the DHL shipping settings”

    Meanwhile I did contact the DHL Service. They told my that everything ist ok on their side. But surprising until this phone-call it is working perfect.

    Probably they did find the right button. ??

    I am sorry to disturbing you.

    Regards
    Michael

Viewing 2 replies - 1 through 2 (of 2 total)
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