DHL Pickup Request error

  • Resolved adnanbiber123

    (@adnanbiber123)


    3 years ago

    Hi,

    My shipping data is same like the data from dhl portal but I still get this error.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Shadi Manna

    (@shadim)

    Which error do you get? Can you send us a screenshot please?

    Thread Starter adnanbiber123

    (@adnanbiber123)

    Error is :
    DHL Pickup Request error: Your Shipper Address must match a Pickup address on your DHL Portal.

    Plugin Author Shadi Manna

    (@shadim)

    Would you be able to double check your address with DHL Support directly to ensure they are in fact the same?

    Thread Starter adnanbiber123

    (@adnanbiber123)

    Multiple people checked and it still responded with this error, i can send you website credentials.

    Plugin Author Shadi Manna

    (@shadim)

    Can we continue this conversation via email, please contact me at “dhlsupport [at] progressusmarketing.com” so I can review your site.

    Plugin Author Shadi Manna

    (@shadim)

    This issue has been fixed in version 2.8.7., please test and let us know if you are having any further issues.

Viewing 6 replies - 1 through 6 (of 6 total)
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