• Resolved mutahharbashir

    (@mutahharbashir)


    i was having time out error so decided to reset folders database

    now Media Folder Library not loading,

    i have increased PHP load time to 10000

    still only showing blank page

    500 internal server error

    what can i do?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author AlanP57

    (@alanp57)

    You can turn on WordPress debugging to see what is the cause of the server error. Edit your site’s wp-config.php file. Replace

    define(‘WP_DEBUG’, false);

    with

    define(‘WP_DEBUG’, true);
    define(‘WP_DEBUG_LOG’, true);
    define(‘WP_DEBUG_DISPLAY’, false);
    @ini_set(‘display_errors’, 0);

    This will generate a debug.log file in the wp-content directory. You can send the debug.log to our email, support at maxfoundry.com. Mention, ‘Library folders now loading’ in the subject line.

    Plugin Author AlanP57

    (@alanp57)

    I have received the log file, but I don’t see the server error. Please delete the old log file, then visit the Media Library Folders page to regenerate the error. Then send me the new log file.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Did folder database reset, now media library folders now loading’ is closed to new replies.