Did my web host overwrite my database or was it a bug?

  • I have been running a blog that is hosted by Aplus.net for 4 months.

    Today, while I was working in the Admin panel, the blog suddenly disappeared. The “install” screen now appears at my public URL…
    https://schoolingtoday.com

    I’m trying to decide if this is the fault of my host — because if it is, I really need to move the blog.

    When I contacted Aplus.net tech support, I was told

    “more than likely something functioned wrong either in the control panel or in wordpress, and it overwrote your database.”

    I have no plugins currently installed. At that time this happened, I was in the General Settings, about to change my blog’s tagline. Previously, I had deleted about 100 old “spam” comments. I can’t imagine these chores would cause the database to be overwritten, unless WordPress has a bug I never heard about, or the host did something to my files.

    If you have any insight as to how a database gets overwritten in such a circumstance, let me know.

    I am also open to suggestions on a good host for WordPress.

Viewing 3 replies - 1 through 3 (of 3 total)

  • I’m not aware of anything with WordPress that would completely empty an entire database. I think your hosting providers are telling porkies…

    Hi – I’d like to look into this issue more for you and see if we can find a resolution. Please email your details to marketing (at) aplus.net and I’ll escalate your problem.

    Hah. Nothing like some bad PR in the WP forums to get action!

    Your DB got “disappeared;” it’s a good idea to have a backup.

Viewing 3 replies - 1 through 3 (of 3 total)
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